Maserati Walnut Creek

Very friendly straightforward. I went there to go by I used Maserati ended up leaving with a brand new one I was a little disappointed that they sold it but you know business is business when money is there you sell so I'm not even mad my 2022 is nice

This is the WORST dealership you can go to. I live 2 hours away from Walnut Creek, but because of the car I have I have to make the commute to get my car serviced and I try to make an appointment online and it said that I would be confirmed over email. Days pass and I still haven’t received an email so I reached out and called the dealership. I talk to one of the advisors ( his name is Matt) and he’s asking for information and so I told him to give me one moment while I grab the vin number off my car and when I get back the phone hung up, so I’m think we just got disconnected, but no, he hung up the phone and when I tried to call back a lady answered the phone and I said I was just on the phone with Matt can you transfer me over? She says yes and she transfers me over and his line rings and rings and it sent me to voicemail, mind you, lady talked to him and told him that she was going to transfer me over to him and I can hear him in the background talking. So I leave a voicemail and he STILL never got back to me. DO NOT GET YOUR CAR SERVICED HERE AT ALL. That is not good customer service period.

My key fob wasn't working and I had to try to start my a car a couple times each try. I called the dealership and spoke with Lynette Wright she was super helpful and professional. She asked me to stop by and see if they can change the battery for me. I went to the dealership where Lynette and Nick were so nice to help me put in the new battery with smiles. Your help is much appreciated!!

Even though I didn't end up purchasing a car, I was thoroughly impressed with Julee's professionalism and knowledge at the dealership. Her dedication to customer service truly stands out. Highly recommend!

Honestly and very very good service Walnut Creek Maserati . They treat you like family !