Matthews Kia of Cartersville

Purchased a car today and worked with Bryce. He was so easy going and listened to all my needs. Not only did he get me into something I love but it was something I could afford. Sales and finance team were top tier! Bryce and Harvey were amazing!!

I recently purchased a used Kia Sorento from another dealership and brought it to Matthews Kia of Cartersville for a detailed inspection. Travis assisted me throughout the process and did an excellent job. He carefully inspected the vehicle and explained the recommended maintenance in a clear and reasonable way, based on the actual condition of the car. He also helped me understand which items should be prioritized and which parts were still in acceptable condition. I really appreciated his professional, honest, and practical approach. Thanks to Travis, I was able to make confident maintenance decisions for my vehicle. I highly recommend Matthews Kia of Cartersville and especially appreciate Travis for his great service.

This was a straight forward easy transaction. Aundrea was the sales rep I dealt with. Every step of the negotiation was easy, hassle free and friendly. Never was I asked to come into the dealership to get the best deal, nor did I receive pushback on removing dealer adds etc. The resulting sale sheet was clean and the offer was well below every other dealer I talked to (around 6). All of this was accomplished over the phone within a 24 hour window. When I arrived, all the paperwork was in place as discussed. No upsells, no bait and switch, just a clean deal. It was the easiest car purchase I have ever made. In the finance office, Harvey was personable, thorough and efficient. Everything was explained fully and no hidden fees or hard sells on extended warranties were offered..... Just matter of fact "This is available to you if you are interested." I highly recommend Matthews Kia Cartersville. They have certainly earned my loyalty.

I went into matthews kia of cartersville ga with 1 thing in mind. A 2024 kia carnival. When i got there, I founf out it was already sold. Kia bought my tryck. Gave me a great price for it. Between Clint, our salesman, the manager, and loan department we had a great experience. I ended up driving off the lot with a 2026 kia carnival. Great work guys. I had a great experience and woyld recommend them.

I've been to several Kia dealers for routine service on our 2015 Kia, those were not the best experiences. Was at Matthews yesterday for the first time for routine service. Before I settled in to finish my first cup of coffee in their waiting area they called me to say it was all done! Everything was great and I'll be back.