Mazda at the Avenues

The main thing I liked about my experience with Mazda at the Avenues dealership was that I was able to agree on all the numbers before ever visiting the dealership. That made the buying process much more convenient and stress-free. On the downside, I did not enjoy the amount of time I had to spend with the finance manager. He was very nice and used a soft sales approach, but he was persistent and did not easily take "no" for an answer, which extended my time at the dealership. I ultimately purchased an additional product that did not increase the overall price of the car by much, but only time will tell whether it was worth it. Overall, it was a great experience. The staff was professional, the process was straightforward, and I am happy with my purchase.

*First time buyer* I just got a car here yesterday and had such a great experience from start to finish! Gabriel (Gabe) was an amazing salesman. Super friendly, patient, and really took the time to make sure we were comfortable with everything. I never felt pressured, which made a huge difference. Ray, the manager, was also very helpful and made sure everything went smoothly. We also liked how blunt and fair he was (basically if you dont bs him he won't bs you, and we loved it). Jeff in finance, really nice, explained everything clearly and made that part of the process quick and easy. Overall, the whole team made buying a car feel stress-free and actually enjoyable. We really happy with the purchase and would definitely recommend this dealership to anyone looking for a great experience! (Also everyone had a great sense of humor, so it made the time pass by 😊)

No pressure sales. Had an idea on what I wanted to buy. This is my fourth Mazda CX-5, so it was really easy. I have bought all of my cars from this location but different owners, Duval Mazda, Hodges Mazda and now Mazda of the Avenues. Ken met me outside and was wondering what my interest was. Advised him I was wanting to trade in my 2021 CX-5 for a new model. Wanted to review the difference between the 2026 and the 2025. Decided that the 2025 was the way to go. We talked about features and color options. There were plenty of options to choose from and different features. I thought I wanted to do white or Quartz but did not want to do black seats.We quickly narrowed it down to the Rhodium White Metallic. Ken found a white seat model and also a red seated model. He parked both cars next to each other and allowed me time to look over both. Test drove the car and decided that the Carbon Edition White with the red seats was the choice. Paperwork went smoothly for the trade, they were very reasonable with their offer better then Carvana. Ted in financing went over all the options and again no high pressure for add on I said no and he moved on. The car was detailed and ready to roll a short time later. I never felt pressured and all the people there was super helpful. Andrea (internet sales) assisted me as well. I WILL continue to purchase my cars locally. I have gotten calls from Ken sales associate, servicing Steve and Andrew the GM called me to ask how things were going with my new car. A great group of people for sure. Alvin in service got my locking lug nuts on in less then 15 minutes . Clean friendly business. Thank you!!!!

As a first-time car buyer, I was pretty nervous going into the process, but Rene made everything so easy. He was patient, honest, and took the time to answer all of my questions without making me feel pressured. He explained everything clearly and made sure I understood every step before moving forward. Rene truly went above and beyond to help me find the right vehicle, and I couldn't have asked for a better experience. If you're looking for someone who genuinely cares about his customers and wants to make the car-buying process stress-free, I highly recommend asking for Rene. Thank you again for making my first car-buying experience such a positive one!

They let me trade my 2010 Madza cx7 when it started having issues for this beautiful 2026 Madza 3. They were very persuasive with the bank and super friendly. They even got on the phone with my mother and displayed amazing customer service with the same goal of getting me back on the road again. Thank you Zach, Matt and everyone at Madza at the avenues for saving the day !