Franchise Dealer

McGonigal Cadillac

Kokomo, IN

4.3(91 Google reviews)

Brands

Cadillac

Contact

2828 E Markland Ave, Kokomo, IN 46901
(765) 252-0143mcgonigalcadillac.com/

Google Reviews

# Summary Staff members are widely praised for their professionalism, product knowledge, and efficient service, with multiple customers highlighting positive interactions during both sales and service visits. However, one customer reported significant delays and quality concerns with service department work, suggesting inconsistent performance across different areas of the business.

Justin Leskow3 months ago

I travel all over Indiana for work and didn’t realize my CT5 was in need of an immediate oil change. I drove by McGonigal & pulled into service. I explained I had barely over an hour to fit an oil change in, but badly needed it. Drew took care of me on the spot & got me in and out in an under an hour. Also, Quinton “Q” Alber introduced himself to me while I was walking around and showed me the newer CT5. Super low pressure approach and very nice staff!!

James Wesley Cunningham11 months ago

I bought a late model Cadillac recently and it was a positive experience. Kyle Tilley the salesperson was fantastic to deal with, personable and a good listener/communicator. Kevin in Finance was also good, and I was pleased with the loan rate/term I was offered. I 100% recommend Kyle and McGonigal. Everyone made efficient use of my time. Kyle is a great asset to the team there.

Mac2 years ago

Last time I'll come here. Absolutely ridiculous that a tire change and alignment takes over 4 hours with an appointment. Maybe hire people that know how to do a tire change without breaking things....

Mike Lawsona year ago

I recently found a car online that I wanted to see. It was advertised at McGonigal Cadillac in Kokomo. I live in Noblesville. Drove to McGonigal Cadillac and man...I am so glad that I did! After dealing with several car dealers in the Indianapolis area, I was stunned at the professionalism of Aaron Pitts at McGonigal Cadillac! Aaron is polite, straight forward, and knows vehicles! What a pleasant surprise after dealing with a few other dealerships in the Indy area! Aaron didn't try and "talk me" into anything. He answered every question I had regarding the model I was looking at, explained the features and secured financing for me without ever doing a "sales job" on me. In fact, everyone I had contact with during the process at McGonigal were professional and knowledgable. I couldn't believe that by simply driving a little bit north of my home I would find a car buying experience that was far and away better than anything I've experienced in the Indy area. Check out McGonigal in Kokomo and ask for Aaron Pitts. Best car buying experience I've ever had! Thank you mcGonigal!

Michele Brouse4 years ago

Absolutely amazing! I high recommend using McGonigal for any car purchase. The communication was fantastic, the customer service top notch and closing on my new Escalade took 15 minutes. Not a minute wasted. Thank you so much!

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