McGrath Chevyland
Cedar Rapids, IA
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# Summary Staff members at this dealership are frequently praised for their attentiveness, transparency, and willingness to go above and beyond, including providing detailed videos and photos to remote buyers and maintaining consistent communication throughout the purchasing process. Customers consistently report feeling comfortable, valued, and free from pressure, with multiple reviewers highlighting the professionalism and genuine nature of individual salespeople who prioritize finding the right vehicle for their needs.
Such a positive experience all around, from Molly to Steve, Brent, Dane, and KC. Steve went above and beyond, building trust all along the way. I bought a car (which is now my favorite of all time) from 1800 miles away, sight unseen. A leap of faith for sure! Steve took videos and pictures of the car so that I felt comfortable with its reliability, performance, handling, and appearance. Maintenance records were clear and provided, they handled the title transfer, and followed up to see how the delivery went. SO happy with my Infiniti G37 convertible! Truly grateful! Pics included, credit to McGrath
Eli From Chevrolet CR was fantastic to work with. He is an excellent salesman. He made the entire process feel comfortable, easy and stress-free. He was attentive to what we were looking for and answered all our queries thoroughly. It was great to work with him as we never felt rushed or pressured. He is super knowledgeable making the process efficient and most importantly very transparent. He made us feel valued and went above and beyond to source us the perfect vehicle. Overall it was top notch customer service.
We recently purchased our very first brand-new car, and the experience was absolutely amazing from start to finish. From day one, even just dealing over the phone, Tyson was incredible. He took the time to make a video and walk us through the Traverse we were interested in, which really helped us feel comfortable and informed. He stayed in contact with us through both text and phone and was always quick to respond. When we arrived at the dealership, everything was ready for us, which made the whole process so easy. Everyone we encountered was extremely friendly and helpful. As first-time car buyers, we couldn’t have asked for a better experience. If you’re ever in need of a vehicle, definitely ask for Tyson — he was truly amazing.
Much better experience than 25 years ago. I had a few issues with the new car and they did make it right albeit taking a couple months and after many visits back. I also have one issue with the trunk button on a brand new Sonata but I feel it's software related, not a sales or dealership issue. Will be bringing it in for service next week.
Wasnt an easy experience but Riley and Rick push through and didnt give up and getting my family into this. If ever in Mcgrath Supercenter or GM New ask for Rick, genuine guy that doesnt push sales but gets you into what you asked for. Thats coming from someone who is a Master tech and in sales for many years. Really appreciate them both!
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