Used Car Dealer

MCL AUTO (McLachlan Automotive)

Trail, BC

4.3(36 Google reviews)

Contact

8153 Old Waneta Rd, Trail, BC V1R 4W9, CA
(250) 364-2881mclauto.com/

Follow

Google Reviews

The dealership receives overwhelmingly positive feedback for its knowledgeable staff, exceptional customer service, transparent communication, and fair pricing on both vehicle sales and maintenance services. One customer reported a negative experience regarding tire pricing and perceived dismissive treatment, though this represents a stark outlier among the five-star reviews praising the team's professionalism and attention to detail.

Kamele2 years ago

5 stars all day long! Don and his crew are so thorough, with incredible communication and absolutely gems to work with. After 2years of ongoing issues with our BMW and another mechanic we took it to MC Auto. Don and his crew kept us in the loop, step by step and our car is perfect now. We also have a Volvo. And just today I picked it up after a few things were happening. Don walked me through everything in detail, invoice was detailed and so reasonable! I left with a smile on my face and my car is back to new! 1000% recommend this company. We are huge fans and they will forever be our go to guys ☺️ thank you Don and the gang!

Joanne Bultenaa year ago

We met Don working the desk and manning phones on behalf of Robin from Tattersall Automotive. His expertise, knowledge and guidance for a young entrepreneur taking over his previous business is very encouraging. The car sales section which he is now running by himself, looking at inventory, is high quality and is definitely worth stopping in to check out if you are in the area. He went out of his way to make us feel welcome and comfortable.

Peter leontowicz2 years ago

I bought a X5 from Don and his team in January. The customer service and commitment to their product has given me great peace of mind with all questions I have along the way. I love my new car. Thanks Don, couldn’t be happier with my decision.

Jacob Wegena year ago

Went hear in my search for the best price for winter tires. I had said for my 2019 I asked what his cheapest tires were? He responded with "we don't have cheap tires" in a snarky voice. Then he said "we don't keep old tires". Good cause I want new tires at the most affordable rate not some employe upselling telling me how much for a higher price tire than their lowest. I felt his treatment of me was comparable to someone trying to keep a junkie out of their store. Cause junkies on $30,000 vehicles..

Leslie Boone4 years ago

We purchased a car and took it to Don for servicing. It was the first time we have used McLachlan Auto. Our drop off time was 8am and when we arrived Don said it would be ready at 10am and they would call. At 10am we got a call saying the car was ready. Don and Lindsay were friendly and helpful and we now have found our new home for car maintenance. Also I was having problems connecting my cell to the car and I returned to McLachlan's and they took the time to help me get it all set up. What better service can one get?

Get anonymous quotes from MCL AUTO (McLachlan Automotive)

Submit your car request anonymously — MCL AUTO (McLachlan Automotive) and other dealers in Trail, BC will compete for your business. You choose who to reveal your contact info to.

Get quotes anonymously →

Is this your dealership?

Claim this listing and your first bid is free — no credit card required to get started.

Claim this listing — first bid free

No credit card required to sign up

How AutoAnon works for dealers

  • Buyers submit anonymous vehicle requests
  • Matched dealers compete with their best offer
  • Buyer chooses — you get their contact info exclusively
  • First bid is on us
Learn more →