MCL Motor Cars

I have been getting my vehicles serviced from MCL for over 10 years now. Jason Han Young has always taken great care of me and my vehicles. He always gives a detailed and realistic diagnosis. I have also dealt with Cyrus and they have both been great. I feel these guys don’t try to oversell me on repairs which is appreciated, especially when dealing with higher end vehicles things can get expensive in a hurry.

Cyrus Belgamvala initially seemed professional but became combative when I questioned a false $3,000+ labour quote for a hose that JLR states requires $0 labour. After providing official JLR documentation and confirmation from other dealers that the hose requires zero extra labour when the heater is already being removed, he attempted to justify the labour by changing the hose being replaced to an unnecessary pipe assembly, stating this was actually the part he meant. He then refused to do any work whatsoever unless I approve the now $3,500+ in extra charges, completely unrelated to what I brought the car in for. Promised tech calls never happened, Jaguar Canada’s intervention was ignored, and he screened my attempts to reach out. I eventually withdrew my vehicle—paying a forced $600 diagnostic fee for a sub 15-minute code scan—and had the repair completed at another dealer for no extra labour cost. This is predatory commissioned "service advising" at its worst, a model that is well past antiquated.

Wanted to send a HUGE shout out to MCL service and Part's department!! I was in a tight bind when I reached out to MCL. I called the service department early Monday afternoon looking for a (blue rear brake calliper) for my SVR Sport. Spoke to a couple guys only to find out there were none available in all of Western Canada. However there was only one available and it was in Toronto. I asked if I could have it expedited overnight as I was leaving the country early Wednesday morning! They said for sure chances are we could have it by Tuesday afternoon. So this is the kicker my truck was in a repair shop in Chilliwack where I live. MCL received the part by 1:30PM I asked Shazil if there was any way as FAST as possible to have this part out to Chilliwack. He said I will figure something out and call you right back. He looked into a courier company but that would have been to expensive. So he suggested I order an UBER to pick up the part and have it driven out to Chilliwack. BRILLIANT!!! So I did just that, I ordered up the UBER the driver called me I told him exactly what he was to do. He popped into the service department collected the part and headed out to Chilliwack 1 hour and 20 minutes later. My repair shop in Chilliwack had the part, and just in time!Calliper arrived at 4:10pm Tuesday repair shop had it in just by closing, and I was on my way the next morning to YVR. So may ppl where involved in this transaction from locating the Part having it shipped from Toronto, UBER'ed and finally put into my car. THANK YOU SO much!!

I just picked up my brand new Rage Rover full size ( What a car!!). I have been client of this dealership for almost 12 years and this was my Third Range Rover. Special Thanks to Amir Yusefi , a truly Range rover pro helping me to customize my order and give me a good value for my old one (trade in). Also Thanks to Dan Satchell (General sales manager) to facilitate this purchase , Debbie in finance and Phil Levy in service for guiding me to choose a right and comprehensive extended warranty. Thank you MCL for your professionalism and expertise.

I had an absolutely incredible experience with all of the staff at MCL Service @ W 2nd Ave in the Armoury District today. A gentleman by the name of Phil Levy was first class, he went above and beyond with his level of care, attention, and service. Him and his team stayed after hours to service my vehicle and were very happy to do so. I would highly recommend speaking with Phil and his team when you require servicing of your vehicle.