McNeill Nissan

Was traveling with my wife and 300+ miles into our trip we noticed a loud, banging noise coming from under the car. At the next gas stop I peered under the car and noticed the protective rubber cover under the engine was hanging and touching the ground. Stopped into the closest Nissan dealership and the team at McNeil Nissan had us pull the car into their Service area and both their manager and mechanic crawled under the car and fixed it within 10 minutes at no charge. They wouldn’t accept any money and simply said it’s how they treat their customers. Outstanding service from an outstanding team. Thank you again for your kindness and superior service.

They are the best dealer I've ever dealt with. Everyone was very friendly, helpful, and not pushy. I could not rave more about this car lot. I'll definitely be returning in the future for all my Nissan needs and purchases.

Thank you for your excellent customer service! Your staff was friendly and helpful! Thank you for letting us charge our car during Merlefest! We highly recommend your dealership!

The staff of McNeill Nissan in all departments are the best people to work with. From my Salesperson, Brenda Loudermilk, Service department, Jacob and Tammy and the parts people, Ken and Scott. Everyone was so helpful and make you feel like you are family.

I purchased my vehicle new from this dealership, and it has had a leak issue in the ceiling since the time of purchase. The service department has attempted to repair it a couple of times over the years, but the problem has never been fully resolved. Recently, I was asked to pay $108 related to this same issue — even though it has existed since the vehicle was brand new. That was disappointing and does not feel appropriate given the history. The employee I worked with was wonderful and kind but just following the rules. Just a disappointing situation. The employee who brought their dogs truly made this dealership feel different and welcoming. They were a big part of why I stayed loyal. I hope management reflects on both the service experience and customer care moving forward.