Mercedes-Benz of Bellevue

Today, my husband and I picked up our first Mercedes from Mercedes-Benz Bellevue, and Heru was our sales associate. He made the entire experience truly enjoyable. Heru spent a great deal of time walking us through the car and accompanying us on multiple test drives as we considered two different models. Most importantly, he never pressured us—everything was completely stress-free. Heru was always accessible and responsive. Ultimately, we decided to build a custom vehicle to get exactly what we wanted while staying within budget. Even with several back-and-forth changes to the configuration, Heru remained patient and courteous throughout. During the 3 months of waiting, Heru aways provides updates and keep us informed on progress. I would highly recommend Heru to anyone looking to purchase a Mercedes at the Bellevue location. His exceptional product knowledge and professionalism made this an outstanding experience. Thank you, Heru!

Great experience at Mercedes of Bellevue. Lorenzo was awesome, super responsive over text and easy to work with. Cameron was friendly and made the finance side smooth. Traded in for a pre-owned Audi and everything felt straightforward. Tae, the sales manager, was really friendly too- down to earth guy- had a nice chat about fishing while I waited. Would definitely recommend!

My husband and I recently had the pleasure of purchasing my Mercedes GLE 450 at Mercedes-Benz of Bellevue. Our sales person was Mr. Marshall, and from the moment we walked in, he made what can often be a stressful process feel completely seamless and enjoyable. What truly set Marshall apart was his incredible patience and dedication. He spent hours with us, going back and forth to show us different cars until we found the absolute perfect fit. He never once made us feel rushed or pressured. Instead, he took the time to thoroughly answer every single question we had, providing detailed information about the features, performance, and specs of the GLE 450. Marshall's extensive product knowledge and transparent communication gave us complete confidence in our decision. He was professional, attentive, and genuinely cared about making sure we were happy with the purchase. His outstanding customer service and willingness to go above and beyond makes him an absolute pleasure to work with. Thank you, Marshall, for an amazing car-buying experience!

Just purchased a new GLC 300 Coupe, traded in a GLA 250. Lorenzo in sales was very fair on pricing but more importantly walked me through the delivery process amazingly well. He was knowledgeable, comprehensive and really took the time to understand why we wanted this car and what we were using it for. Set things up perfectly for me and my wife and we are good to go. Honestly the best sales experience I’ve ever had at any car dealer. Thanks Lorenzo! Cameron in finance was also great, no pressure just thoughtful recommendations and very friendly.

Five-Star Experience by Mr.Marshall at Mercedes-Benz of Bellevue Outstanding experience purchasing my GLS 450 at Mercedes-Benz of Bellevue. Marshall went truly above and beyond — his dedication, loyalty, and persistence in working with management to secure the best possible deal were exceptional. He was professional, transparent, and always had my best interests in mind, which made the entire process smooth and stress-free. A special shout-out to Nick, the General Manager. Despite his senior role, he personally takes time to ensure customers are well taken care of, which really sets this dealership apart. I highly recommend Marshall to anyone looking to purchase a vehicle at Mercedes-Benz of Bellevue. You’ll be in great hands.