Mercedes-Benz of Indianapolis
Indianapolis, IN
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Google Reviews
The dealership consistently earns praise for its efficient sales process, knowledgeable staff, and exceptional customer service, with customers highlighting smooth transactions and personalized attention from team members. Multiple reviewers emphasize the professionalism and responsiveness of the sales and finance teams, particularly noting their willingness to go above and beyond to address customer needs and ensure satisfaction both during purchase and after-sale support.
I had an excellent experience with Mercedes-Benz of Indianapolis from start to finish. I reached out to Jordan on Thursday regarding a 2024 BMW X7, and by the end of the day Friday, the team had already run my credit and secured a better interest rate than my credit union. I picked up the vehicle on Saturday. The entire process was smooth, straightforward, and efficient. Jordan and the rest of the team were professional, responsive, and great to work with throughout the process. I highly recommend Mercedes-Benz of Indianapolis and look forward to doing business with them again in the future.
Ryan Perkins was fabulous! I loved my buying experience with him, he made it seamless. My after sale care was even better with Ryan patiently working with me to understand how to fully operate the E53.
My experience with Mercedes Benz of Indianapolis was phenomenal. I had somewhat of a complex situation with a trade in, but left the dealership with no stress…AND, driving the car of my dreams! Thank you to my salesman Ryan Perkins, and Chelsea in finance for going above and beyond. I couldn’t be more pleased!
This was my first time buying a car, and I did the whole process on my own, Brandon made it so smooth and comfortable from start to finish. He was patient, knowledgeable, and took the time to explain everything clearly. I never felt rushed or pressured, just supported the entire way. If you’re a first-time buyer, handling the process by yourself, or just want someone who genuinely cares about helping you get the right car. I definitely recommend asking for Brandon at Mercedes-Benz!
Purchased a beautiful GLS AMG 63 for my wife on March 13th. The sales professional, Jordan Craft was very professional and thorough. The Finance Manager Chris Oliva was very thorough and professional as well. I will say, they are tough negotiators but that is primarily due to the dealership pricing the vehicle competitively from the outset. It was a longer than expected process to finance the vehicle under an LLC but Chris stayed the course and we got it done. When I flew to Indianapolis from Richmond VA, Jordan had the SUV fully gassed up, detailed and sitting on the showroom floor, ready to go. The experience was awesome, the staff is top notch and I would absolutely purchase another vehicle from this dealership and Jordan and recommend them without any hesitation. I have owned 4 other Benz’s ( S500, SL500, GL550, S560), but the AMG 63 is my absolute favorite and my wife LOVES it! Thank you Jordan, Chris and Mercedes Benz of Indianapolis for a 5 star experience from beginning to end. Regards, Dana Smith, Sr.
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