Mercedes-Benz of Naples

Mercedes-Benz of Naples is my number one go-to for service. The staff and crew are consistently great, professional, and welcoming. It’s always easy to drop off my car, get the work done efficiently, and feel confident everything is handled properly. Chris Gomez, my service advisor, is incredibly understanding, knowledgeable, and truly awesome. He makes the entire process seamless and stress-free every single time. Highly recommend their service department. Kevin is also incredible ! Real Estate Jodi, your concierge broker Jodi Kaplan Group Coldwell Banker Global Luxury Luxury service done right 🚘✨

As a medical professional who places a high value on professionalism, service, and attention to detail, I don’t leave reviews lightly—exceptional experiences matter to me. Having just arrived in Naples, I needed a quick stop to get air in my tires, and my experience at Mercedes-Benz of Naples was outstanding. Miguel and Valerie were incredibly welcoming from the moment I arrived. Miguel, in particular, went above and beyond, demonstrating genuine care and excellent customer service that truly stood out and warranted a review. What could have been a simple, routine visit felt thoughtful and seamless thanks to their professionalism. This first impression left a lasting impact, and I will absolutely be returning to Mercedes Naples for future service needs. Wishing the entire team a very happy and successful New Year!

I found a vehicle online that I wanted to look at, I called the dealership and was lucky enough to get Kevin Poeling to answer my call. He answered a few of the questions I had and we scheduled an appointment for the next day. I was purchasing the vehicle for my daughter and we were greeted enthusiastically and made to feel comfortable right away. After our test drive we knew we wanted the car and Kevin and his team worked with us to get a good deal. It was a very simple process and we had an agreement probably within 30 minutes. I will definitely be back to purchase another vehicle from Kevin and the team, and anyone that asks if I know someone will be getting his number from me! Thanks again for making my daughters first car, a special one!

Had the best car buying experience of our life with Beth Fetzer at MB of Naples. She was a professional from start to finish, no games, no gimmicks, just an honest, transparent car buying experience! We were able to close our deal and drive off with the car we wanted in less than 30 minutes!! We will always turn to Beth for any of our car needs from now on!!!

Working with Giovanni and the entire Mercedes team made my first Mercedes purchase an exceptional experience from start to finish. Giovanni was knowledgeable, attentive, and genuinely invested in making sure everything went smoothly. The whole process felt effortless—they made the day so easy, stress-free, and enjoyable. Every detail was handled with care, and the team went above and beyond to be accommodating and welcoming. I truly couldn’t have asked for a better first experience.