Mercedes-Benz of Nashville
Franklin, TN
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Google Reviews
The dealership consistently earns praise from customers for its smooth purchasing and delivery processes, with particular recognition for going above and beyond through personalized service like remote trade-in assistance and convenient vehicle drop-offs. Staff members are repeatedly highlighted as professional, respectful, and genuinely invested in creating positive experiences, whether customers are buying new vehicles, used cars, or placing custom orders.
Was very nervous about trading in a vehicle remotely. The process was very smooth and the communication was prompt. I’d highly recommend them!!! Fady Metry even sent a presentation video which I wasn’t expecting. Over the top.
If I can give 100 5 stars I would!! Huge shout out to Jared, Brad, Steve & Ryan such a great group effort as a Sonic Employee to get my new vehicle dropped off at my job! They did such an amazing job expediting everything so that I can have my car before the weekend!! So professional & fun to work with ;) Thank you all! J.O. @ Fort Mill Ford!!!
I had a great experience. Kellen, Brendan and Derick were great. They treated me with so Much respect. I would definitely recommend this dealership whether you’re buying a new or used car. Linda
I really am thankful to Hasan at Mercedes Benz who sold me my car. When I tell you he went above and beyond to help me not only selling me my car but also help me to setup everything inside my car to make life so easier for me! He is heaven sent! You need my people like him. Kudos Hasan!
Thanks for the exceptional professionalism from Jim S and Derrick S. I came in and placed an order for a new vehicle I built online. The vehicle exceeded my expectations when it was delivered in which the process was smooth and worth the wait. Words are not enough to explain my gratitude towards the staff. Thanks again!!!
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