Mercedes-Benz of Newton

This review is for Vincenzo Coppola. He has such a bad attitude and is generally very rude. He doesn’t know how to speak to customers. He is extremely un professional. I don’t know who made him a manager. I called enquiring about a vehicle and ask what the best price is and he sent it to me last week but even then he had a very bad attitude. I said I would think about it as I have seen the GLC for the same price with all the same packages that the vehicle in his location had. The dealer with the GLC300 had quoted me the same price as Vincenzo quoted for the GLA. If I could get the GLC300 for the same price why would I buy the GLA250? Both vehicles GLA 250 vs GLC 300 come with all the same packages. I tried explaining to him if I was to purchase a gla250 I would wanted a better discount. He started getting rude for no reason whatsoever. He needs some training on how to deal with customers. I recently brought a Cadillac Escalade ESV. Customer service and everything was impeccable. This guys just lost a good customer

I would like to extend a huge thank you to the entire team at Newton Mercedes-Benz for the outstanding service and professionalism. The experience was smooth, efficient, and truly customer-focused from beginning to end. A very special and heartfelt thank you to Vinnie for going above and beyond. Your kindness, patience, and dedication made all the difference. We are especially grateful for all your help in getting my daughter into her car soon. It means so much to our family, and we truly appreciate everything you’ve done to make this happen. Thank you again for the exceptional service. I highly recommend Newton Mercedes-Benz and especially Vinnie to anyone looking for a first-class car-buying

Really nice experience! Compared to other dealerships, they were very honest, trustworthy, and kind. I would definitely like to purchase my next car from them again.

Always a pleasant experience at MB of Newton service. Had a persistent interior noise that shop foreman Brian Feder evaluated over a few visits and finally he was able to locate and correct what was causing it! Brian was incredibly patient with getting this sorted and I really appreciate the time and effort both he and the service staff, Linda and Lauren at MB of newton put in to making sure it was resolved. Many dealers simply wouldn’t be bothered trying to help resolve an interior noise but it makes all the difference when a dealer actually tries to help! Nice and quiet ride now, thanks to everyone at MB of newton service dept!

It give me great pleasure to say something positive about Mercedes Benz of Newton. I’ve been a customer for years. Ms. Linda Daniels has always been professional helpful and kind. I brought my car in to be serviced and she kept me updated about the progress and explained to me everything concerning my vehicle. Also, Scott is kind and considerate listening to my concerns. I appreciated all employees and thank you for the smiles and lovely conversations. Thank you so much Mercedes Benz of Newton.