Mercedes-Benz of North Orlando

I drive an hour one-way to come here for all my service needs. Alexander in the service department is THE BEST! He always goes above and beyond to make sure I understand my service options, and always goes the extra mile. They have never been pushy about any maintenance, service. I love the videos they send via text that show you what they see, what they recommend. It really does give you a sense of ownership over what’s being done, and peace of mind that they genuinely care about your car as much as you do. I am always treated with respect, and I love how much more quiet and peaceful the North Orlando location is compared to the South Orlando location. Please make sure Alexander and the entire service team are recognized for their hard work and dedication to your customers. I know there are many people working in the background to make this happen. I’ve had my Mercedes for many years, and the day I need a new one I will come here for my next car. You have a loyal client for life! And we all know that once you own a Mercedes, you never own another brand. 157,000 miles and still going strong! Thank you for always providing superior service and really showing your customers like me what owning a Mercedes should always feel like.

​If you are looking for a seamless, professional, and high-end car buying experience, I cannot recommend Timothy White highly enough. I recently purchased a Mercedes-Benz E350 from him, and the level of service he provided was truly top-tier. ​From the moment we started the process, Timothy demonstrated a deep understanding of the vehicle’s features and the nuances of executive luxury. He isn't just a salesperson; he is a consultant who takes the time to ensure the car perfectly aligns with your lifestyle and expectations. ​What stood out most was his logical, straightforward communication style. There was zero "performative" sales pressure , just clear facts, transparent numbers, and a genuine commitment to quality. He made what can often be a stressful transaction feel efficient and sophisticated. ​If you value professionalism and want a representative who respects your time and your standards, ask for Timothy White. He sets the gold standard for what a luxury automotive experience should be.

My experience at Mercedes-Benz of North Orlando was absolutely exceptional from start to finish. Purchasing a Mercedes-Benz AMG GT is a significant and exciting decision, and the entire team exceeded every expectation throughout the process. Sales Associate – Ryan Isbaih: Ryan was outstanding. He was knowledgeable, professional, transparent, and genuinely invested in making sure I was comfortable and confident with my purchase. He took the time to walk me through every detail of the AMG GT, answered all of my questions thoroughly, and never applied pressure. His communication and attention to detail were excellent, and he made the entire buying process smooth and enjoyable. Sales Manager – Jose Burgos: Jose ensured everything was seamless and straightforward. He was respectful, efficient, and very fair throughout the deal. His professionalism and leadership were evident, and he made sure the transaction was handled properly and with integrity. I truly appreciated how easy and stress-free he made the process. Finance Manager – Gabriel Echegaray: Gabriel made the finance process quick, clear, and stress-free. He explained all options in a transparent and easy-to-understand manner, ensured everything was accurate, and respected my time. The paperwork was efficient, and I felt confident and well-taken-care-of throughout the entire process. This was one of the best automotive purchasing experiences I’ve ever had. The teamwork, professionalism, and customer care shown by Ryan Isbaih, Jose Burgos, and Gabriel Echegaray truly represent the Mercedes-Benz brand at the highest level. I would absolutely recommend Mercedes-Benz of North Orlando to anyone looking for a premium experience and will gladly return for future purchases.

From the moment we messaged about the car till we drove off the lot the experience was next to none! Much appreciated, didnt even feel like we went to a car dealership. Next time im in the market im going to hit up Alan, the man genuinely cared and listened! My wife loves her car. Manager and Finace were just as awesome.

I had an amazing experience today purchasing my car at Mercedes and a big part of that was thanks to our sales representative, Danny. From the moment we walked in he was professional, knowledgeable, and genuinely attentive to what we were looking for. He took the time to answer all of our questions without making us feel rushed or pressured, which made the entire process feel comfortable and stress-free. Danny went above and beyond to make sure we found the perfect car that fit our needs and budget. His transparency and honesty really stood out and it made us feel confident in our decision. If you’re looking for someone who truly cares about customer satisfaction and provides excellent service, I highly recommend asking for Danny. We couldn’t be happier with our experience!