Franchise Dealer

Mercedes-Benz of Orange County, authorized Mercedes-Benz Dealer

Harriman, NY

4.6(813 Google reviews)

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Mercedes-Benz

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Google Reviews

# Summary Staff members at this dealership consistently earn praise for their patience, professionalism, and personalized service, with multiple reviewers highlighting how sales and service representatives took time to explain vehicle features, answer questions thoroughly, and prioritize customer comfort over rushed transactions. Customers report feeling valued and well-treated throughout their purchasing and service experiences, with several noting that the dealership's approach and attention to detail distinguished it favorably from competitors.

Gina Goswick2 months ago

I had an excellent experience at Mercedes-Benz of Orange County, thanks to Victor Vasquez. He was extremely patient, knowledgeable, and professional throughout the entire process. Victor spent a lot of time with me showing me different vehicles and carefully explaining all of the new features, especially things like the parking assistance technology and other driver features. He never rushed me, answered all of my questions, and made sure I felt comfortable and confident with the car. His customer service truly went above and beyond. I highly recommend Victor Vasquez to anyone interested in buying a Mercedes-Benz. He made the experience enjoyable, informative, and stress-free!

Elizabeth Jones2 months ago

Eric M helped with my first vehicle purchase and helped me choose my second vehicle. I had excellent experience thanks to Eric he is very professional, patient, and genuinely cared about making sure everything was handled properly. He answered all my questions clearly and went above and beyond to provide outstanding service. His positive attitude and dedication made the whole experience smooth and stress-free. Truly appreciate his help. Although Mathew Destefano assisted with my purchase he also was very courteous and profesional . Mercedes-Benz consistently delivers a premium driving experience with outstanding comfort, advanced technology, and elegant design. The interior feels luxurious, the performance is smooth and powerful, and the safety features provide real peace of mind. Every detail reflects quality craftsmanship. If you’re looking for a vehicle that combines style, reliability, and innovation, Mercedes-Benz is an excellent choice.

Nico Zaharia3 weeks ago

So to keep things from becoming a novel, I came to Orange County Benz from another dealership that I’ve spent A LOT of money with over the last 6-7 years between 15-16 pax luxury sprinters and personal vehicle purchases. The last purchase of my c43 last September left me completely angry, and wanted nothing to do with them. After realizing Orange County Benz was closer and seemed to be a much more relaxed environment, I came to them and had an appointment with Valentina at service. They had my vehicle a little more than expected but only a few days but from her constant updates and professionalism and the fact the dealership uses vehicle scanning ensuring the condition of your car is returned in the same or better shape you gave it to them. They also provided me a thorough video inspection and constantly updated estimate as work was completed. They have given me faith in Mercedes and my local dealer, you owe it to yourself to visit Orange County Mercedes Benz and Valentina in service, I promise you, you’ll be in great hands and the best customer service possible.

Latoya2 months ago

I bought my car from other dealerships in the past but Mercedes Benz of orange county rolled the red carpet out for me and made me feel like I was a valuable customer. They took their time explaining everything to me from paperwork to the features on the car, apps, and i even got acquainted with other departments. I met the manager and sales manager several times during my time there, my sales rep Victor was patient, listened and answered all of my questions, I left with some really nice gifts and many smiles and congrats. I will definitely be back when its time to upgrade.

Warren Qi3 weeks ago

I have an extremely smooth and excellent experience purchasing my first Mercedes-Benz car from MB Orange County, all thanks to the help of Nick (Mykola) Peresunko. Nick and his manager Bob offered me an excellent deal few other dealers could match or beat, all without the typical salesmen's tricks I have experienced with other nearby dealers. When the car we negotiated first became unavailable due to their sister dealership system not being timely updated, Nick went extra miles to search other dealers' inventories to find the car I desire, and eventually went through a dealer trade to sell me the car I want on the same deal terms. He is truly putting client's interests first! Highly recommend!

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