Mercedes-Benz of Owings Mills

Theo is the absolute best at his job. He thoroughly walked us through the vehicle and was very knowledgeable. He definitely looked after us and got us the deal we wanted. 10/10 recommend this dealership and 10/10 recommend Theo. Make sure to ask Theo about his beautiful cats!

Got my first Mercedes this week and the experience stood out from start to finish. Theo handled everything with precision. He knew the lineup, answered questions clearly, and never pushed. He respected my time and kept the process efficient. He walked me through features, financing, and delivery without any confusion. If you want a smooth purchase and someone who truly believes in the company and their product line, ask for Theo.

Reza was one of the most friendliest salesmen I have ever dealt with! He was very professional, knowledgeable and funny. He wasn’t pushy in his communications with me; courteous and respectful. I’d definitely recommend this dealership for your future car purchases.

Exceptional Out-of-State Purchase Experience – Mercedes-Benz of Owings Mills I recently traveled from New York City to purchase an AMG CLE 53, and the experience provided by the team at Mercedes-Benz of Owings Mills was nothing short of elite. Unmatched Professionalism from Tim (Sales) The level of customer service provided by Tim was truly outstanding. His communication throughout the process was proactive and clear, but it was his dedication to the client experience that set him apart. He personally arranged to pick me up from the train station upon my arrival from NYC—a gesture that exemplifies the "above and beyond" service one expects when purchasing a high-performance Mercedes-Benz. Tim is a true professional who makes the buying process personal and effortless. Streamlined Finance with Steven The financial side of the transaction was equally impressive. Steven (Finance Manager) facilitated the entire paperwork process remotely, ensuring every detail was finalized with precision before I even stepped foot in the dealership. This level of efficiency is rare and highly appreciated when coordinating an out-of-state acquisition. Final Verdict The AMG CLE 53 is a spectacular vehicle, and the drive back to New York was made even better knowing I had received such fair and professional treatment. For anyone considering a commute for the right vehicle, this dealership is well worth the trip. Tim and Steven have earned my highest recommendation.

I had an excellent experience working with Andy at Mercedes-Benz of Owings Mills. From the beginning, he was very professional, knowledgeable, and patient throughout the entire process. He took the time to clearly explain all the features, packages, and options, and answered all my questions without any pressure. Andy made the whole experience smooth and stress-free. His transparency, honesty, and attention to detail really stood out. He genuinely cared about helping me find the right vehicle and ensured I was comfortable with my decision. I truly appreciate his support and would highly recommend Andy to anyone looking to purchase a Mercedes-Benz. Thank you, Andy, for your outstanding service!