Mercedes-Benz of Rochester

Thank you, Dennis for your outstanding service as a Mercedes Benz car sales advisor. Your professionalism, vast product knowledge of the brand, and dedication made my entire car buying experience smooth and enjoyable. I truly appreciate your patience and attention to every fine detail in helping me locate the perfect brand new luxury SUV. Keep up the excellent work!

I had a great experience purchasing my Mercedes from Dennis. He was knowledgeable, professional, and made the entire process smooth and stress-free. Dennis provided me with a great deal and was very thoughtful throughout the entire purchase process. He took the time to answer all my questions, listened to my needs, and made sure I found the right vehicle. I truly appreciate his excellent customer service and would highly recommend him to anyone looking to buy a Mercedes.

Outstanding experience from start to finish. The entire process was smooth and transparent. Jeremy is extremely knowledgeable, responsive, and genuinely had my best interests in mind. No pressure, no games. Excellent service, I couldn’t be happier with my purchase. Thank you again to Jeremy and the team at Mercedes Benz of Rochester.

I had a fantastic experience working with Germaine! The staff here were friendly, patient, and knowledgeable. They took the time to understand what I was looking for, answered all my questions thoroughly, and never made me feel pressured. The process was smooth, transparent, and actually enjoyable. I truly appreciate professionalism throughout the entire purchase. I highly recommend Germaine and Mercedes-Rochester location to anyone looking for a car. They made the whole experience stress-free and rewarding

We just bought our first Mercedes from West Herr Mercedes of Rochester, and it was a really great experience. Our salesperson, Dennis Wiggins, was fantastic to work with from the very beginning. He was attentive, easy to talk to, and always made sure our questions were answered. As first-time Mercedes buyers, we appreciated how patient and helpful Dennis was. He truly listened to what we wanted and took the extra time to find the exact car we were looking for. The whole process felt smooth and stress-free, and we never felt rushed or pressured. We’re so happy with our new Mercedes and very grateful for the experience overall. I would absolutely recommend West Herr Mercedes of Rochester—and especially Dennis—to anyone looking for a new car. — Marcy