Mercedes-Benz Of White Plains

We had an absolutely fantastic experience with Mercedes-Benz of White Plains. The level of customer service here is truly unmatched. We actually chose to travel over an hour farther than another dealership just to work with them, and it was completely worth it. Matt from sales was incredible throughout the entire process ; professional, honest, patient, and genuinely helpful without ever making us feel pressured. He made everything smooth and stress free from start to finish. Bryan from service has also been great to work with. He is attentive, communicative, and goes above and beyond to make sure everything is handled properly. Mercedes-Benz of White Plains genuinely cares about their customers and building long-term relationships. Highly recommend Mercedes-Benz of White Plains to anyone looking for a dealership they can truly trust.

10/10 experience. Giovanni worked hard on my early trade in of another luxury brand vehicle to put me in the GLE 53 coupe I’ve always wanted. His diligence made this process seamless. And he didn’t forget my bow. I’d highly recommend. And shout out to TK for taking the deal all the way home. You’ve got a customer in me.

I had a great experience at Mercedes-Benz of White Plains. Everyone was friendly and professional, and I felt welcomed from the moment I walked in. I've bought cars before, but I've never experienced customer service like this. Alyssa was a pleasure to work with. She was knowledgeable, easy to reach, and made the entire process simple and stress-free. She answered all of my questions and made sure everything went smoothly from start to finish. I highly recommend both Mercedes-Benz of White Plains and Alyssa if you're looking for a great car buying experience!

My first time at the White Plains Mercedes-Benz dealership was a bit of a rollercoaster. The overall experience was great, but I did run into a few surprises. Luckily, my sales rep, Frank Crosby, put my husband and me at ease, assuring us that everything was taken care of and we were in good hands. Frank, with his patience and thoroughness, went above and beyond to explain every detail about the car. He ensured that both of us were completely comfortable and happy with our decision to purchase the GLC 300 4matic. His professionalism and exceptional customer service truly set him apart. I highly recommend Frank to anyone seeking a new car; you’ll be in great hands!

Mike at Mercedes-Benz of White Plains was absolutely amazing to work with. He was professional, knowledgeable, patient, and never made me feel pressured throughout the process. He took the time to answer all of my questions, explain my options, and made the entire experience smooth and stress-free. What stood out most was his responsiveness and genuine willingness to help. Customer service like this is hard to find, and Mike went above and beyond to make sure I was comfortable every step of the way. If you’re looking for someone who is honest, attentive, and truly cares about his clients, I highly recommend Mike. Thank you for making this such a positive experience! ⭐⭐⭐⭐⭐