Mercedes-Benz Peterborough

I recently purchased my first Mercedes-Benz from Mercedes-Benz Peterborough, and the experience was outstanding from start to finish. Even though I live in Quebec, my sales representative, Cloton Hammett, made the entire process incredibly smooth, transparent, and stress-free. He was professional, responsive, and went above and beyond to make sure everything was handled properly at a distance. I also had a brief conversation with the manager, Lacey Phillips, who was very kind and professional, which added to the overall positive experience. This was truly a great first Mercedes experience, and I wouldn’t hesitate to recommend Cloton and the team at Mercedes-Benz Peterborough to anyone looking for top-tier service. Thank you again for making this such a positive experience.

I had a phenomenal experience buying my car from Dakin Wilson at Mercedes-Benz Peterborough. What truly sets him apart is the exceptional care he provided after the papers were signed. Dakin Wilson didn't just disappear after making the sale. He has checked in multiple times to ensure I am happy and has quickly answered all my follow-up texts about the car's tech features. But the true standout is his dedication years later. He has stayed in touch and helped me with service questions long after the sale. The level of customer service matched the luxury of the vehicle itself. Highly recommend!

I had an outstanding experience buying my new Mercedes from Mercedes-Benz Peterborough, and I have to give a huge shoutout to Emma and Lacey! Emma was absolutely fantastic from the very first call. Even before I made the two-hour drive from home, she took the time to really understand exactly what features and options I was looking for. She answered all my questions patiently, gave me rough numbers over the phone so I knew what to expect, and made sure the vehicles I was interested in were cleaned up and ready for a test drive the moment I arrived. No rushing, no pressure, just genuine help. What really blew me away was that Emma even came in on her day off to personally deliver the car to me. That level of care and commitment is rare these days, and it made the whole process feel personal and stress-free. Lacey, the manager, was also great to deal with. She was respectful, straightforward, and made negotiating the deal easy and fair. Everything felt transparent and customer-focused. I highly recommend Emma. She made the entire experience amazing!

Just purchased our 2023 GLA250 and we had the most phenomenal experience. The entire team at Mercedes Peterborough was so welcoming and accommodating. Francois was truly the best. He made us feel so welcome and never once made us feel rushed. He answered any and all of our questions. Thank you so much Francois for everything you did to make this experience truly so amazing for us.

I recently purchased a new Mercedes and I couldn't be happier with the experience. You often hear that you need to go to the big cities for the best deals or service, but the team right here in Peterborough proves that's simply not true. A great thank you to my sales rep, Emma Michael, who was professional, knowledgeable, and genuinely helpful throughout the process. The Sales Manager, Lacey Phillips, was fantastic to work with and runs a top-tier department. I also want to say thank you to Mark Fert, the Finance Manager, who made the entire payment and paperwork process smooth, transparent, and stress-free. If you are looking for a new luxury car, do yourself a favour and buy from Mercedes Peterborough. These are great people who truly care about their customers!