Used Car Dealer

Method Auto Group

Gaithersburg, MD

4.1(20 Google reviews)

Contact

8100 Beechcraft Ave a, Gaithersburg, MD 20879
methodautogroup.com/

Google Reviews

# Summary Experiences at this dealership vary significantly, with some customers praising the streamlined import process and helpful service, while others report serious issues including extremely long repair timelines, poor communication, misrepresented vehicle conditions, and unresponsiveness to customer inquiries. The dealership's inconsistent service quality—from exceptional import experiences to problematic sales transactions and repairs—suggests potential operational challenges in customer follow-through and transparency.

Dylan Bailey6 months ago

Im gonna try to be as fair as i possibly can, but it was honestly an awful experience getting work done on my jimny here. There is some good and bad. For starters it took 13 months for the shop to replace my engine. Im a patient person but added into the situation where I wouldn't hear back from the shop for months only to be told stuff was getting close to being done and and that parts would be in next week (only for them to not text or answer me for another 3 weeks). This happend alot, and I would have been more understanding if I wasn't left in the dark about it. It was like pulling teeth to try and reach anybody. Then when I finally got my car back and came to pick it up, it was damaged. They claim they don't know how or why, which is a pretty unexceptable answer (picture down below). Now the only things keeping me from giving 1 star is that they paid for the shipping for the engine out of pocket due to the time it was taking which was appreciated and they paid to have the damage they caused fixed. Again its appreciated but its answers to a problem that they themselves have already caused. I personally would not recommend this shop, but I honestly hope they do better in the future and turn it around.

Elkin Nieto2 years ago

The experience to import my Altezza Rs200 was very streamline. Cant complain about the experience at all. Brought my friends with me to pick up the car and they themselves are on the lookout for Method post!

fastgolfr322 years ago

Bought a JDM vehicle advertised on Facebook market place with a clean title and 100% mechanically. Car had a salvage title from front end damage and no brakes. They failed to sign the title properly and we have been waiting for a new title for 8 months now. They won't answer the phone, return messages or emails. I wouldn't recommend anyone purchase a car let alone a Keychain from these people.

Ricky Faison2 years ago

shout out to these guys 300% made the buying process super easy, had tracking and everything for the boat and all. Also once the car arrived they hooked it up and looked over it. anyone in the market for anything jdm or parts also hit these guys up, I've been recommending them to all my friends and people that stopped me on my way home. Hopped in and drove the car 6 hours home, didn't skip a beat.

Ryan Abbotta year ago

These guys made importing my car a breeze. I would definitely recommend using them as a customs broker! They even arranged for transport to my home. Thanks

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