Midway Chevrolet
Orwell, OH
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# Summary The dealership is praised for exceptional customer service that extends beyond the initial purchase, with multiple customers highlighting transparent communication, efficient service department operations, and personable staff interactions. Both the sales and service departments receive consistent recognition for treating customers with genuine care and respect, making the business a recommended destination despite its remote location.
Great experience with the service and body shop here. Service has always been transparent and communicates well. Body shop dealt with my insurance with ease and had our repair done timely and efficiently. Very impressed!
Now, you may be thinking, "Where in the world is Orwell, Ohio? Honestly, it's probably not that close to you (or maybe it is). So why would you come all the way out here to buy a car? Simple. Customer service. In this day and age, this simple thing is hard to come by. Your next thought may look like, "Of course they do at first, they want you to buy a car." But it lasts beyond that. Every single time I've engaged with someone after and gone in for service, their customer service is top notch. I recommend them to everyone I know. If you buy from this family owned business, you won't be disappointed.
It's a good place to get service done on vehicles. Take my company truck there to have preventive maintenance. They are pretty good at getting you in and out.
I bought my used Corvette at a fair price from Midway Chevrolet from out of state. Speaking with the service manager, George, and the sales manager, Carol, I bought with confidence. The owner, Jack, picked me up from the airport and took me to the dealership, where the other owner, Jimmy, took my money and signed my paperwork. Buying from a small family dealership, where people know how to treat people, is the way to go. Thanks for a great buying experience, Midway!
Went in to buy a 2015 Toyota Avalon and it was as easy and smooth as could be. The service was very nice and even gave me money to get food while I waited for them to finish cleaning up the car. The car was in great condition and works perfectly, wonderful service and great vehicles on the lot. It was a long drive for me but we’ll worth it, if I ever get a new car I’m coming straight back here.
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