Franchise Dealer

Mike Miller Kia

Peoria, IL

4.6(1,350 Google reviews)

Brands

Kia

Contact

2007 W Pioneer Pkwy, Peoria, IL 61615
(309) 727-8524mikemillerkia.com/

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Google Reviews

# Summary Staff members are consistently praised for their professionalism, patience, and genuine focus on customer satisfaction throughout both the sales and service processes. Customers highlight the absence of high-pressure tactics, transparent communication about pricing and financing options, and attention to detail that makes the car-buying and service experience stress-free and enjoyable.

Mercedes Dismang2 months ago

I had an amazing experience buying my car from Kia, thanks to Lathen! From the moment I walked in, he was friendly, professional, and genuinely helpful. He took the time to understand exactly what I was looking for and made sure I found the perfect car within my budget. The entire process was smooth, stress-free, and even enjoyable. Lathen explained everything clearly, answered all my questions, and never made me feel pressured. His honesty and attention to detail really stood out. If you’re in the market for a car, I highly recommend asking for Lathen—you’ll be in great hands!

Kim Jonesa month ago

Best car-buying experience I've ever had! From the moment I walked in, Joe Miller listened to exactly what I was looking for and worked within my budget to find the perfect vehicle for me. When it came time for financing, Ted Wilkins and Joe made the entire process smooth, straightforward, and easy to understand. They took the time to break down different loan options, monthly payment amounts, loan terms, and down payment scenarios so I could make an informed decision and choose a payment that worked best for my budget. I especially appreciated that there was no pressure and no attempts to upsell me on things I didn't want or need just to increase the price. Everyone was professional, helpful, and genuinely focused on making sure I was comfortable with my purchase. Overall, I couldn't be happier with my experience and felt confident every step of the way. This was my first time buying from Mike Miller Kia, and it definitely won't be my last! Highly recommend!

Alisha Oatis2 months ago

I recently purchased a vehicle with Lathen at Mike Miller Kia, and the entire experience was outstanding. He was professional, knowledgeable, and truly great at what he does. He made the process smooth and stress-free, answered all my questions thoroughly, and never made me feel pressured. It’s clear he genuinely cares about his customers and takes pride in his work. I highly recommend working with Lathen at Mike Miller Kia if you’re looking for a positive car-buying experience!

Tina Wyman4 months ago

The customer service department was wonderful. I had my car towed there and they did the diagnostic and got back with me in a timely manner. The got it fixed quickly after they knew what was wrong. When they got ahold of me to tell me it was ready they explained everything to me again of what they did. When I picked it up they were very pleasant and thorough on process of what is next. When I got to my car they had put plastic on seats which I appreciated so they didn’t get anything on my seats and a floor mat cover. Very pleased with the service I received on my car in a short notice.

Venkat Govind2 months ago

It was truly an amazing experience from start to finish. Lathen, Adam and Quinn were absolutely fantastic to work with. Their professionalism, patience and genuine willingness to help made the entire process smooth and enjoyable. What stood out the most was their dedication they graciously stayed after the store had officially closed to ensure everything was taken care of and that I was completely satisfied with my purchase. While I understand that customer service is part of their role, their effort went far beyond expectations. They never made me feel rushed and remained attentive, friendly and supportive throughout. I truly appreciated their commitment, even though I felt a bit guilty for keeping them past closing time. Their positive attitude and exceptional service left a lasting impression on me. I’m very grateful for their help and would highly recommend them to anyone looking for a great experience. All issues identified during the test drive were thoroughly addressed. The only minor concern was the presence of a few leftover food in the cup holders made them very sticky and food crumps scattered lightly on the carpet. Overall great experience ! Will buy from Mike Miller Kia again :)

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