Milford Chrysler Dodge Jeep Ram

Best car buying experience I’ve ever had . I left with what I wanted for what I was willing to pay. They made it work and in record time. If you go ask for Jim. He’s probably the nicest guy in the entire industry.

Wanted to thank Mike in Service for all his help getting my Jeep inspected and the rear shocks replaced and installed in a pinch. Really nice people in the service area, which is greatly appreciated. Thank you

made an appointment over the phone with Keisha. spoke in great length of what my current vehicle was and what my non-negotiables were for a new vehicle. also mentioned that i would be coming from an hour away. ABSOLUTELY ZERO information was passed along. i showed up to find out that they were unable my purchase my vehicle at all… then salesman Taylor continued to show me vehicles that did not fit my lifestyle or needs. including a 3k overpriced car that barely fit my family. not much inventory. giant waste of time.

When you get to the dealership go straight to Jimmy! He was very pleasant to work with answering all my questions and concerns. I was an out of state buyer from Minnesota. After test driving the vehicle I decided I didn’t like the vehicle and wasn’t going to buy it. I felt bad because I knew this young man was paid on commission. Afterwards I took him to Jersey Mike’s for dinner. He gave me a ride to a local hotel and we left shaking hands. Very outstanding young man. Unfortunately my story doesn’t have a happy ending thanks to another employee named BILLY. I was excited and traveled over 1,135 miles to purchase this truck as a gift to my son for graduating college. Upon driving the truck I noticed a lot of cabin and wind noise coming from the passenger side door. There was also a paint chip that was suppose to be fixed by a mobile body shop. It looked like a second grader touched it up with a 2.99 touch-up paint from Napa Auto Parts. I decided I didn’t want to purchase the truck. Then, quite unprofessionally BILLY told me “Hey this is a just a truck what did you expect?” I was also told since it was only one year old I could bring it to a Nissan dealership and they would fix it since it’s still under the manufacture’s warranty. BILLY then went on to say he was not going to refund my 500.00 deposit. Do yourself a favor and stay on Highway 209 and don’t turn into this STEALERSHIP! In my 45 years of car buying I have never met an individual like BILLY who was so determined to make a deal. Learn from my horrible experience and stay clear. Sincerely, Paul Hanlon

This place had incredible hospitality; the staff treated us as people rather than just a transaction waiting to happen and worked tirelessly to help us with getting our car. Specifically, Jimmy made the impossible possible for us. No matter how many times we ran into issues he was always thinking of solutions and did everything possible for our purchase. He was incredibly patient and understanding of the situation we were in, and he was a pleasure to talk with.