MINI Brossard - Groupe Park Avenue
Brossard, QC
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Google Reviews
The dealership receives strong praise for its sales experience, with customers highlighting friendly staff, transparent negotiations, and a welcoming atmosphere that makes the buying process enjoyable. However, some customers report concerns about service department quality, website accuracy regarding vehicle availability, and a decline in service standards following staff changes.
Here’s a polished Google review you can post: I recently purchased a Mini Cooper from this dealership and had an excellent experience from start to finish. Philippe was fantastic to work with—professional, knowledgeable, and genuinely focused on making the process easy and enjoyable. The entire team made me feel comfortable and at ease, with none of the pressure or hassle that can sometimes come with buying a vehicle. They were reasonable during negotiations, transparent throughout the process, and provided great customer service every step of the way. If you’re looking for a dealership that offers friendly service, a positive attitude, and a hassle-free buying experience, I would definitely recommend them. Thanks again to Philippe and the team!
Exceptional service from an outstanding team! Everyone is incredibly friendly, knowledgeable, and genuinely invested in helping you. They give you the feeling that they really care about your needs. They offer a welcoming, family-like atmosphere that makes you feel valued from start to finish.
I’m very disappointed with my experience today. I booked a test drive for a specific car, but when I arrived, I was told the vehicle was not available — even though it is still listed on the website. This feels misleading and gave me the impression that customers are being pushed toward buying a new car instead.
Honestly had a very good experience. Keanu was very helpful from A to Z. He tried to find the perfect car and tried to find a good monthly price. They do an effort to find a car you like even if it’s not available in their lot & an effort to find a good price. So I would strongly recommend you visit this Mini Dealership if you’re looking to buy or lease a Mini. * update Since the staff changed its not the same. Since Jamie & Luc left the service department is disappointing after each visit. Maybe to buy a car it was a great experience but service and piece since 2020 it’s been unpleasant.. so for car service I’d rather go to Mini Center where their customer service is spot on. For your next mini service I’d recommend other Mini dealerships over This one . Very disappointing hopefully they will listen to people’s feedback and fix it.
Always a pleasure dealing with mini Brossard. Fast, customized services render a quality experience. Keep up the great work!
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