MINI of Coconut Creek
Coconut Creek, FL
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# Summary The dealership consistently receives praise for its knowledgeable and attentive sales staff, including representatives who prioritize customer satisfaction, answer questions thoroughly, and make the buying process stress-free and pressure-free. Service and support extend beyond the initial purchase, with customers noting the team's willingness to help with ongoing concerns and their professional, punctual service department.
Had a great experience purchasing from Mini of Coconut Creek. Our sales rep, JC Otera, was efficient, courteous and friendly. The payment process was smooth, thanks to Lamar Love. Lastly, the tutorial given by Samuel, got me up to speed on all of the cars features in a short period of time. The whole experience was great! Second car we've bought from Mini of Coconut Creek - both experiences were excellent!
Had an amazing experience at Mini of Coconut Creek thanks to JC Otero! From the moment I called and he picked up and I was asking questions, Jc was professional, patient, and incredibly helpful. He took the time to answer all my questions, explained everything clearly, and made the entire car-buying process smooth and I was a little undecided but he made it stress-free. I never felt pressured and truly appreciated his honesty and excellent customer service. He was scheduled to leave at the time I got to the location but he didn't mind stay later than usual. If you are looking for someone knowledgeable and who genuinely cares about helping customers, I highly recommend asking for JC Otero. Thank you for such great experience, you made it happened & am very happy with my 2026 MINI Countryman S ALL4.. Keep up your great Customer Service Maria
Originally I was not familiar with Mini’s as far as a car brand. When Coconut Creek Mini had a function featuring free drinks and food at Voodoo Brewery, I thought I would check them out. I met their General Manager and two of their sales associates and they were super friendly and knowledgable about the Mini car brand. I told them when I had time I would stop by and look at their vehicles after I did some research online. Later in the week I stopped by and talked to Raj about a new car and he was able to find the exact car I was looking for. I was having serious problems with Audi Fort Lauderdale keeping my car 74 days in the shop then returning it with the same problems and new ones. At one point, the General Manager and Raj simply said we will take your car with the problems, as they were afraid of new problems if I took the car back to Audi. Fort Lauderdale. Many people ask if I got an amazing deal, I thought it was a good deal, but I also look at if the car dealership gets back with you and is able to help you if you have questions. What good is an amazing price if you can not get ahold of the dealership. So far I am very happy with my car and Raj, Daniel and Tim are all wonderful to deal with.
Vista Mini service is excellent. My appointment was at 7:50am and exactly at that time I was helped. Juliet Steimberg was my advisor. She was really patience understanding my concerns and demands. Great professional service advisor and also her manager who help me understand the next steps in the repair process. GReat people!
I recently leased a 2025 Mini Cooper from Mini of Coconut Creek, and I couldn’t be happier with my experience. From start to finish, the process was seamless and stress-free, thanks to the outstanding professionalism of Sales Manager Laz Lopez. Laz went above and beyond to ensure I was comfortable with every detail of the lease process, taking the time to answer all of my questions and address my concerns. He was knowledgeable, attentive, and genuinely committed to finding the best options for my needs. The entire team at Mini of Coconut Creek was welcoming and efficient, creating a positive and relaxed atmosphere throughout. The dealership had a great selection of vehicles, and I truly felt valued as a customer. I’m thrilled with my new 2025 Mini Cooper and highly recommend Mini of Coconut Creek and Laz Lopez for anyone in the market for a vehicle. Thank you for making this such an enjoyable experience!
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