MINI of Sterling

It was very enjoyable working with Berkley while ordering and purchasing our Mini Cooper. We met on several occasions and always felt like valued customers. She helped us through the process and kept us updated on progress. We felt we could reach out with any questions and always got a quick response. I was very impressed by her knowledge and enthusiasm about Minis. She was always patient and we never felt pressurized into making decisions.

Ollie (our sales professional) was very personable, professional and ensured my wife’s car buying experience was stress free. He took the time to listen to her wants and needs, address her concerns, the result, my wife is a proud Mini Countryman owner. Thanks Ollie for making this car buying experience a pleasurable one, Job well done! Keep up the great work. Thank you for everything!

I had an excellent experience working with Jeff Shade at MINI of Sterling. He was competent, courteous, and efficient throughout the entire process. Jeff made everything seamless and stress-free, keeping me informed and handling all the details with professionalism. It was truly a pleasure working with him, and his customer service sets a high standard. I highly recommend asking for Jeff if you want a smooth and positive experience! I encourage BMW of Sterling to take some training from Jeff and learn about customer service as their advisors were completely the opposite!

I own a 2023 Clubman and brought it to Sterling for occasional warranty work and services when I lived closer. They have an attentive tech that understands these cars and owner concerns. If I live closer I would definitely go back.

Berkley Altmann worked with us on our lease buyout of our MINI. She is really responsive on texts, calls, or emails. And she’s super friendly and easy to work with. We would definitely recommend her if anyone is thinking of buying or leasing a MINI from here.