Franchise Dealer

Mitsubishi Brossard

Brossard, QC

4.4(659 Google reviews)

Brands

Mitsubishi

Contact

9405 Taschereau Blvd, Brossard, Quebec J4Y 3B8, Canada, CA
(450) 500-1112brossardmitsubishi.ca/

Google Reviews

# Summary The dealership is widely praised for its exceptional customer service, professionalism, and honest business practices, with multiple customers highlighting positive interactions with staff members and feeling genuinely valued. While one customer initially experienced disappointment with a scheduling issue, management's proactive response and efforts to resolve the problem demonstrated accountability and commitment to making things right.

zarijafary4 months ago

We originally purchased our car from a different dealership and unfortunately were not happy with their service. Switching to Mitsubishi Brossard was truly the best decision we could have made. From the very first visit, the team was incredibly kind, polite, and respectful. While our previous dealer tried to charge us for services that were still under warranty, Mitsubishi Brossard took the time to properly review everything and confirmed that the service was indeed covered. Their honesty and professionalism really stood out. A special thank you to Simon, Mathieu, and Melyna for being so welcoming during the three visits we had in just one week. Each time, they made us feel valued and genuinely cared for. The level of customer service we experienced was exceptional. I highly recommend Mitsubishi Brossard to anyone looking for trustworthy and professional service!

Katsiaryna Parfianovich2 months ago

My initial experience was disappointing, as I had a confirmed appointment to see a vehicle that had actually been sold two days earlier. That said, I was later contacted by the dealership’s management, which I genuinely appreciated. Mélissa, the BDC Director, was very professional and understanding, took the time to listen, and apologized for the situation. They also offered to assist me in finding another vehicle and provided a goodwill gesture, which I found to be a really positive step. It’s always appreciated when management takes the time to step in, take accountability, and work toward resolving a situation like this. Overall, while the initial experience was frustrating, I do recognize their effort to make things right, and I remain open to working with them if the right opportunity comes up.

Aline Capucci3 months ago

A great experience !! A professional team that joins professionalism to a great customer service and friendly environment . Mr Simon Gagnon gave us a great after sales service experience, Mr Anas Moustatia was of a great help in our trade-in process, and Mr Dayle Daraiche was very helpful, efficient and effective in all the financing related subjects! And also a big thanks to Leane Messier for her perfect job !! A great team, a great customer experience, and a great Mitsubishi branch in Quebec!

Sajid Rushad6 months ago

Great Dealership, Kim and Anas was great to deal with. Absolutely everybody else at the dealership has been amazing to work with as well. Will definitely come back again for future needs. 100% recommend this dealership for your car purchasing needs.

Debbie Lorion10 months ago

What a wonderful experience we had buying our Mitsubishi Outlander. The staff was absolutely wonderful and Samuel was great. Answered all her questions even though we did give him a bit of a hard time. And we got everything in English which was awesome!

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