Franchise Dealer

Model 1 Chevrolet of Kentland

Kentland, IN

4.6(96 Google reviews)

Brands

Chevrolet

Contact

308 W Seymour St, Kentland, IN 47951
(219) 474-6144model1chevroletofkentland.com/

Google Reviews

# Summary The dealership receives praise for its friendly and knowledgeable staff, particularly in sales, and for straightforward, pressure-free purchasing experiences with fair pricing. However, service department costs are perceived as high, with one customer finding a $102 headlight replacement—even when supplying the bulb—to be excessive, though they appreciated the technician's courtesy and willingness to help.

Kim Brown5 months ago

I needed my headlight changed. I called this place on my way home. I was able to get in at the end of the day. I like using a dealer ro have my car worked on. A friend of my daughter's said he could fix my headlight and he forgot to put the black covers in after replacing the blue. I told the guy when I had gotten there that I had a blue and asked if they could use it as long as it worked. He said we'll see if it does and if it does we will use it. It took about 20 minutes to fix. He came and told me it was fixed and that they had to replace the outer casings. And that they topped off my fluids. I thanked them and he gave the bill to the receptionist. Which by the way, was just as nice and friendly as the technician. She entered it in the and told me the cost. I was shocked! I couldn't believe how much it cost me. It was $102.00 and I supplied the bulb! The only reason I gave them 5 stars is because their team that works there is very nice and friendly. I think they are extremely expensive especially when I had given them the bulb. They are under a new name Model 1. And I get that everything cost more these days, but my gosh, $102.00 to change a headlight is ridiculous. And the people who told me I had a headlight out, couldn't believe how expensive it was. I had also asked them, that if I ordered tires off line, if they would install them. He told me he would have to ask his manager and he'll get back to me on Monday. I never heard back from them. It was the day after Christmas. I understand how life is so busy at this time of year. I have no photos to add.

Linda Greenwooda month ago

We had a great experience at Model 1 Chevrolet in Kentland. Brandon Barton was our salesman who was recommended by Lucas Greenwood, Service Writer, who is also very knowledgeable about the cars to help steer us in the right direction. Brandon did a great job explaining everything on the vehicle and helped us make the decision. Everyone there was very friendly and helpful. You won't go wrong using this dealership for your next vehicle. Thank you Model 1 Chevrolet.⭐️⭐️⭐️⭐️⭐️

Adam Foster7 months ago

These guys are awesome, they had a car on the lot I really wanted and worked with me every way they could to make it happen. Lynn is the man, and if I'm ever ready to move on from the vehicle I just got, I'm coming here first. I would highly recommend Model 1 to anybody looking for their next vehicle!

James Eldridge9 months ago

I recently purchased a used vehicle from this dealership after initially finding it online. I communicated with Lynn via email and phone several times before making the trip out. He was responsive, clear, and answered all my questions and concerns without any pressure. The entire process was straightforward—no hassle, no haggling, and fair pricing. I test drove the car and was finished with the paperwork in under 45 minutes. Quick, professional, and no-nonsense service from start to finish.

Diane Munsona month ago

Always outstanding service!! Lynn is a great guy!! If you are looking for a vehicle, go see him. You won't be disappointed.

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