Moore's Chevrolet, Inc.
Clarksville, VA
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# Summary The dealership receives widespread praise for knowledgeable and attentive staff members who prioritize customer satisfaction, provide fair pricing, and go above and beyond with service such as free delivery and flexible payment options. However, one customer reported a significant negative experience involving financing complications and the attempted repossession of a vehicle without returning their down payment, resulting in considerable financial and emotional distress.
Carl and Keith at the dealership were so very helpful. They stayed a step ahead of me through the whole process. Responses were timely and overall communication was top notch. More than anything, they found exactly what I was looking for and gave me a very fair value on my trade in. Great experience…highly recommend!
Awesome people to get a vehicle from!! Mr Lucas was very diligent an knowledgeable of the car buying business and saw to it that I got into a reliable vehicle! Your not looked at as a credit score or dollar sign but as a person even if ur situation is unique! Nothing too big for Moore’s Chevrolet! Go see Carl he will definitely get u right!!
Outstanding dealer! Working with Carl was a fantastic experience. He was able to work with me and provide options right away for a great deal and purchase. Was able to secure my new vehicle within just a couple days! Carl provided me thorough details and available options throughout the entire process which added to my experience. Would certainly seek out this dealer and amazing salesman once again. Thanks.
Cannot recommend Moore's Chevrolet enough! Got a very good deal on a used 2023 Chevy Bolt in the exact color I wanted, provided a free CarFax report, and from beginning to end were so lovely to work with and made the transaction as seamless as possible and provided me with a payment plan that perfect fit my budget! Shout-out to Karen (my salesperson), Tonya the finance manager, and Scott and Steve who both drove over 200 miles to deliver the car to me free of charge! I was absolutely blown away by their attention to detail and communication on all fronts, and in the world of car dealerships it's so refreshing to work with good people who genuinely have your best interests at heart. I'd give them 10/5 stars if I could!
This dealership does bad best. I purchased a car from them a month ago from them and deal through the bank wasn't even done. I had the car for a month. They wanted to pick the car back up and not want to give my down payment back until I requested the money back. I have been mentally and emotionally stressed out by this situation with these people. Now I am left without a car.
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