Morrie's Minnetonka Ford
Minnetonka, MN
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Google Reviews
The dealership earns consistent praise for exceptional customer service across both sales and service departments, with customers highlighting the welcoming staff, smooth purchasing experience, and efficient same-day service capabilities. Multiple reviewers specifically commend individual team members for their expertise and professionalism, while noting the modern facility and pressure-free environment that contribute to a positive overall experience.
I had a great experience at Morrie's Minnetonka Ford. The staff here are incredibly nice, welcoming, and attentive, making the entire process pressure-free and smooth. On top of the excellent customer service, they have a fantastic, clean, and modern facility that makes you feel comfortable while you wait or browse. Highly recommend checking them out!
Jonathan was a wonderful specialist to work with. I live 4 hours away from this dealership and he worked me through the process so when I was able to get there it went about as smoothly as any car purchasing experience could go. His trainee Emily also has a good future, she was personable and made the waiting parts of the process fly by.
Exceptional Same-Day Service! I recently brought my Ford Expedition into Morrie's Minnetonka Ford to handle a recall, and the team completely blew me away. I didn't even have an appointment, yet they managed to get the vehicle in and the recall completed on the exact same day. A massive thank you to Adam, the Service Writer, who made the entire process incredibly seamless and stress-free. I also want to specifically recognize Jeff, the technician who worked on my Expedition. The quality of his work was absolutely sublime. It is instantly obvious that he brings 24 years of Ford experience to the shop floor—his level of expertise, efficiency, and care for my Expedition are unmatched. If you want lightning-fast, highly skilled, and genuinely helpful service, this is the place to go. Five stars all the way!
Great team! Big thank you to Luke in service. He's been my go-to guy for a while now, and I highly recommend! Also thank you to Jonathan in sales for helping me with upgrading my truck, and Ismail in finance for finalizing the deal. I've been very happy with the service!
I arrived at Morrie's Minnetonka Ford without an appointment to address a recall on my Ford Expedition. I fully expected an agonizing delay. Instead, the team executed the repair with astonishing, almost algorithmic efficiency. Adam, the service writer, orchestrated the intake flawlessly. As for the technician, Jeff—he was nothing short of sublime. It is glaringly obvious that he possesses 24 years of experience; his work was swift, precise, and entirely masterful. They achieved a same-day turnaround on a walk-in recall. I highly recommend this spectacularly competent team. Do try to keep your vehicle in one piece moving forward. I would despise the thought of you stranded on the side of a highway somewhere.
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