Motion Mazda
Orangeville, ON
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# Summary Staff members at this dealership are consistently praised for their knowledge, friendliness, and ability to make the car-buying process smooth and stress-free, with particular emphasis on honest pricing and patient customer service. However, one customer reported issues with vehicle condition discrepancies, incomplete inspection documentation, and post-purchase mechanical problems that detracted from their experience.
The Motion Mazda Orangeville team has made buying my first car a fantastic experience. Nav was very accommodating and was very knowledgeable and polite when it came to making sure I knew about all aspects of the car I was looking to buy. He was also great at making sure we were comfortable and went out if his way to provide great hospitality. He also did best to help me find a car that fit all my needs. He was also very realistic which was refreshing and you could tell he cares about what he does. I would absolutely come back here to buy another car in the future!
We had a wonderful experience purchasing our new Mazda CX-5 from Motion Mazda. David was knowledgeable, friendly, and made the entire process smooth and stress-free from start to finish. He took the time to answer all of our questions and never made us feel pressured. We truly appreciated his honesty, professionalism, and attention to detail throughout the purchase. The whole team at Motion Mazda was welcoming and easy to work with. We love our new CX-5 and would highly recommend David and Motion Mazda to anyone looking for a great car-buying experience.
Initially, I was not planning to leave review if it is not 5 star review since my salesman asked 3 times to leave a Google review since they care about their rating on Google map. I ended up buying 2023 Mazda CX-9 for $37,800 while posting price was $38,800. It was posted as Certified Pre-owned on their official website, but it was not. Sales manager gave me an option to get a pre-certified or get $1000 discount without CPO. I chose $1000 discount with higher rate(CPO 5.45% and non CPO rate 6.49 APR). They said my car will still go through 100 points inspection though it is not CPO. However, they only provided internal inspection repair order, not overall inspection form though I explicitly requested it on pick up day. 2 weeks after picking up the car, I found out there is annoying resonating noise coming from vent when it is on full blast. This a photo with filthy cabin air filter on my 2023 Mazda CX-9. I believe my experience doesn’t belong to their 4.7 Google Map review. I guess customers who bought a new car just threw 5 star reviews with excitement. I would not explicitly mention the staff name since it is not complimentary review. They were generally good, but I can’t help feeling they didn’t care about my car and our deal. Would I recommend this place to my family or my friends? NO
Gavin Stokes the sales consultant at Motion Mazda has always been extremely friendly, helpful and always takes the time to explain things to us. I have dealt in the past with Gavin and I can say that his honesty and sincerity has not changed. He's a good person to deal with and I would recommend him to anyone. I just picked up my cx50 and he never disappointed us . I thank you again for all your help and support and looking forward to enjoying our Mazda cx50.
I had such an amazing experience at Motion Mazda! As a young buyer going through the process for the first time, I was honestly a bit nervous—but the entire team made everything so easy and stress-free. Gavin, my salesperson, was incredible. He was patient, knowledgeable, and genuinely cared about helping me find the right car without any pressure. He took the time to explain everything clearly, especially the financing, which I really appreciated since it was all new to me. The pricing was very fair, and the financing options were explained in a way that made me feel confident and comfortable with my decision. I never felt overwhelmed or confused at any point. On top of that, everyone’s attitude was so positive and welcoming—it really made the whole experience enjoyable. I absolutely love my new car and couldn’t be happier with my decision to go with Motion Mazda. I would highly recommend them to anyone, especially first-time buyers!
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