Mountain Hyundai

Unfortunately in November of 2025 I got my car stolen and haven’t been able to get a new car due to my house being built from the ground up. I am finally at the mark where my house is going to be done on March 17th! I came into the Hyundai store today and Nathan Nicholson was amazing to work with. He showed me a car that fit exactly what I wanted inside and out. Him, his manager Ryan, and the owner himself were extremely accommodating to me and even offered me an amazing deal. They knew that I couldn’t have my credit ran because of the house not being closed on yet. But they knew that I have been without a car for the past four months. They figured out an amazing leasing deal on the car for me and I was able to take the car home today. So I’m no longer car-less! Nate and Ryan were very kind and knowledgeable with everything. I can not appreciate them enough and I am very excited to be able to get into the new car ! Thank you Nate !

I can’t say enough about the service team at Mountain Hyundai. While other dealerships were telling me I needed to leave my car for an entire day without a loaner for a simple alignment - Mountain Hyundai was able to take me same day and have it ready within hours. In fact, when I originally called, the VRU mistakenly informed me no appointments were available for a month. One of the service folks called me within an hour to correct that mistake and had me on the road to the dealership within minutes. Crystal my service advisor answered all sorts of pesky questions I had, and also got my squeaky hatch fixed and cut me a deal on the alignment to fix a clerical error they had made. They totally didn’t have to make that adjustment. Compare this to an unnamed dealership which took almost two months to fix my car and in the process cost me several thousand dollars while overcharging me for repairs they hadn’t made, and putting the onus of contacting the insurance adjuster on ME rather than submitting paperwork to them directly… it’s May and I’m still struggling with that fiasco which started in January. I wish I had taken my car to Mountain Hyundai to begin with. :\ I’m not sure if other dealerships have the same setup- but they have a sensor array that can detect if you need an alignment as you drive into the service bay. Pretty wild. No need to lift the car to check if you need an alignment. It saves time whether you need one or not! Great experience all around, and while waiting for my car to be fixed up - (the alignment was supposed to have been taken care of by the other dealership btw) I got to check out the Ioniq 5 N which they have on display. !!!

My experience here was wonderful overall. Isabella was extremely helpful and patient while helping me trade-in a car that I really loved for a newer one. She held a calm and honest attitude the entire time and everyone here helped me with all of the questions that I had the whole time. Jimmy and Scott were also very helpful with the behind the scenes work for me. I’m very happy with my experience here!

I recently purchased a 2016 BMW M3 from Mountain Hyundai, and while there were a few issues at the beginning, I want to give credit where it’s due. There was a mistake during the process, but the dealership did a great job stepping up and making things right. The owner personally took the time to meet with me and discuss everything, which I really appreciated. That level of accountability isn’t something you see everywhere. The service manager was also very helpful in getting everything resolved, and my salesperson Mike stayed responsive throughout the entire process, making sure I was taken care of. Overall, even though things didn’t start perfectly, Mountain Hyundai handled the situation professionally and made sure I left satisfied. That says a lot about how they stand behind their customers.

My wife and I had a great experience with Mountain Hyundai and more specifically with Chase Headley. We never felt pressured, all of our questions were answered, and he was very personable. The whole team went above and beyond, staying late and making accommodations for a detailing at a later date so we could head home. I generally dread the car dealership experience, but my time at Mountain Hyundai was a pleasant surprise.