Mt. Juliet Chrysler Dodge Jeep Ram

**Love this place!** I bought my Durango from Mt. Juliet Chrysler-Dodge-Jeep-Ram about 2.5 years ago, and I have had it serviced here since day one. I live about 45 minutes away without traffic, but the service experience has made it well worth the drive every time. Alicia Smith is outstanding. She is kind, honest, a great listener, and she has consistently under-promised and over-delivered. She and Chris, an ASE-certified Master Technician, proactively communicate throughout the entire service process with text, video, and audio updates, which is amazing and gives me a lot of confidence. Alexis and Haley were also responsive and friendly with booking and rebooking my appointment. When I pulled in, Jordan came right out, professionally and courteously checked me in, and then walked me over to Alicia, who has honestly become more like a friend over the years. While I was waiting in their comfortable customer lounge, listening to classic 80s hits, I met Lacy, the Sales Manager. He asked me about my experience, and I could immediately tell he has the same passion for the dealership and takes ownership in his role just like Alicia does. Great people, great communication, and a truly excellent service experience from start to finish. Highly recommend.

Robbie Crowder is the best car sales associate I have ever dealt with. He literally ran through every step of the process. Rachell got me the best deal she could with the payment I wanted. Everyone was nice and helpful even when they weren’t involved in the sale.

I had a wonderful experience buying my jeep wrangler last week. Marilyn, our sales person, was wonderful. Everything was clear cut and up front. She was very attentive and answered all of my questions. 10 out of 10 would recommend. Go buy a car from Marilyn. You will not be disappointed.

I had a great experience from start to finish. I'm very thorough when it comes to vehicles and big purchases, and Danny was outstanding throughout the entire process. He pointed out some key topics for me to consider and took the time to walk me through everything that I brought up. On the financing side, Kathy was just as great. She patiently made the process smooth, straightforward, and easy to understand. I've already recommended Mt. Juliet CDJR to a couple friends that will be shopping soon.

So very impressed with the customer service we received from Meayesha Foster at the Mt Juliet Chrysler Dodge Jeep Ram. She was knowledgeable, patient and kind providing us with such a great experience. We are familiar with some car sales people being pushy and aggressive, how refreshing to have a positive experience here. Left with the exact car we wanted at a great price along with a warranty.