MURDOCK CADILLAC
Logan, UT
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# Summary Staff members consistently earn praise for being knowledgeable, attentive, and genuinely helpful throughout the sales and financing process, with multiple customers highlighting their willingness to go above and beyond to meet specific needs. One minor complaint about a vehicle not being filled to a full tank aside, patrons report straightforward transactions, fair pricing, competitive financing options, and a notably pressure-free buying experience that stands apart from typical dealership interactions.
Aaron was very AMAZING to deal with. He was very knowledgeable and if he didn’t have the answers. He would go figure it out. We will definitely come back.
In my opinion, the best sales process is talking to a specialist about your needs, expressing your concerns, and having that specialist directing you to the best product to fit your needs. My fiance and I went in knowing the exact truck we wanted. We did all the research, and even went to the dealership to look at the truck the Sunday before we bought it. Our needs from our sales rep was finding the best financing, creating the best warranty package, and doing everything possible to match the deal we received from another dealership. Our sales rep was kind, enthusiastic, knowledgeable, and genuinely fun to work with. She listened well, she went above and beyond to get answers for us, and encouraged the process to be quick and efficient. Our financing man was patient, thorough, and was really good at pulling products apart and then stitiching products back together, creating specialty packages that were just right for us. I’ve purchased multiple cars in my life, and Murdock and the staff were fantastic all around… the entire process took us 3 hours from beginning to end. We got a great truck, with great financing terms, full of warranties and coverage, all within the monthly payments we needed. For as long as my family and I are in Utah, we will never buy a car from another dealership.
Just bought a 2023 Tesla model Y from these guys a couple weeks ago. I saw the ad on Carfax and inquired about it, and Carol got back to me immediately. After letting her know, I would love the car, Carol made sure that nobody else Claimed it while I made the 330 mile drive from Bozeman Montana. The whole experience was seamless and stress-free, Carol was awesome.
People were friendly and took a lot of time to spend with us test driving vehicles. (Gregg) Making sure we understood all the numbers and giving us our options. My biggest hold up giving 5 stars is when we left with the new car we realized they didn’t even fill the gas tank to full. They did 3/4 tank which I think seems like you’re trying to skimp when we just made a huge purchase from you.
I don’t love buying cars but when I do, I always give Murdock a chance. Like with several vehicles I have purchased, they were way easier to work with. I don’t like back and forth and “pushy” is not something I put up with. Murdock was EASY to work with. No back and forth and not pushy at all. In fact, they were AMAZING! I’ve purchased from Clara and this time Jackson. I HIGHLY recommend them. Jackson was ABSOLUTLEY great to work with and when I left the dealership in my vehicle, I felt like it was a great deal for me and not like I “could have done better on negotiating”. I can’t say enough how much I appreciate their approach and way of working with me. If you are serious about getting a vehicle, I highly recommend the team at Murdock. One other point… Murdock is very active supporting the local community. That is a BIG plus for me when doing business. AND they are competitive with the dealers outside the community. Keep up the great work Jackson and the Murdock team!!
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