Murdock Chevrolet
Woods Cross, UT
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# Summary The dealership receives praise from most customers for friendly, patient salespeople who prioritize customer needs over upselling, fair pricing, and a comfortable buying experience that feels stress-free and family-oriented. However, one customer reported a serious service department failure involving an unsafe oil change that caused damage to their vehicle, compounded by a complete lack of follow-up communication or accountability from management.
Writing this review solely to say how much we loved our salesman. Philip Leblanc was the kindest person and made sure to get us into the car we wanted with a payment we could easily afford. He played with our kids the whole time we did paperwork and it was seriously so nice of him, he went above and beyond to make us feel comfortable. I am also so appreciative of his knowledge and his honesty. I didn’t feel pressured or like he was trying to constantly upsell me the way other salesmen have, he listened and got us exactly what we wanted. If you go in, ASK FOR PHILIP. Thank you Phil and Murdock. We love the car. 😊🙏
Absolutely unacceptable experience. I brought my car in for routine service including an oil change. Immediately after leaving, I drove straight to Jiffy Lube for an emissions inspection. They told me my car was actively leaking oil and was unsafe to drive. Jiffy Lube found the oil drain plug was destroyed, the oil filter gasket was torn, oil was all over the underside and skid plate, and two skid plate screws were missing. They told me if I had kept driving, it could have caused catastrophic engine damage. If I had driven home instead, which is a 35 minute commute, my engine could have been destroyed and I could have been put in danger. I returned to Murdock immediately. No apology. No concern. No accountability. No questions. They just asked for my keys. Since then, I have emailed both the Service Manager and General Manager and have received zero response. This is not a small mistake. This is negligence. They returned my car to me in an unsafe condition and could have caused major damage or a serious safety incident. The fact that they won’t even respond afterward says everything. I would never trust this service department again, even for something as basic as an oil change.
The service at Murdock Chevrolet in Woodscross was phenomenal. They were fast, easy to work with, and professional. Most people hate buying a car….. the process….. the stress….. not here! I told them what I was looking for and what I wanted to spend, they quickly replied with options that met my criteria. They made the process fun, easy and stress free. And we LOVE our car! We were treated just like family. I tell all my people, go here, every time! We will definitely be back.
I recently purchased a vehicle from Murdoch Chevrolet in Woods Cross, and I honestly couldn’t be more impressed with the entire experience from start to finish. Going in, I didn’t have a strong intention of buying. I was more in the “just looking” phase, but their team made the process incredibly easy and comfortable. They let me test drive the vehicle without any pressure, which I really appreciated. When it came to my trade-in, they completely exceeded my expectations and gave me far more than I anticipated. On top of that, they offered a very fair price on the new vehicle, which made the decision that much easier. One thing that really stood out was the team environment. Throughout the process, multiple salespeople stepped in to help, even though I wasn’t technically their client. Some walked me through features because they had more experience with the vehicle, and in a couple of cases they actually owned the same model I was buying and shared their personal experience. That made a big difference and gave me a lot of confidence in my decision. I worked closely with Blaze on the sales team, and even though he’s newer, he was outstanding. He was incredibly responsive, helpful, and on top of every question I had. You can tell he genuinely cares about doing a great job. Chris in the finance department was just as impressive. He worked tirelessly to make sure I got the best possible deal, and even after everything was finalized, he was more than willing to make adjustments to ensure I was taken care of. That level of service is rare. I also want to give a shoutout to their service department. I had a small service item taken care of before trading in my previous vehicle, and they were over $200 cheaper than other shops I priced out. That definitely restored my faith in dealership service centers. Overall, this was one of the best car buying experiences I’ve had. I will absolutely be back and would highly recommend Murdoch Chevrolet to anyone looking for a vehicle.
I recently had an incredible experience at Murdock Chevrolet in Bountiful that I just had to share! After visiting Salt Lake Valley Chevrolet, where I felt ignored and unsupported, Murdock truly turned my car buying journey around. From the moment I stepped in, the team went above and beyond to make sure I was taken care of. They tackled every obstacle to help me secure a brand-new 2026 RS2 Trax, and I couldn't be happier! The staff treated me like family, creating a relaxed and enjoyable atmosphere throughout the process. I genuinely had a great time working with them, and their dedication to customer satisfaction was evident in every interaction. If you’re looking for a dealership that truly cares and will work hard for you, Murdock Chevrolet is the place to go! Highly recommend
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