Franchise Dealer

Music City Mitsubishi

Madison, TN

4.8(315 Google reviews)

Brands

Mitsubishi

Contact

1821 Gallatin Pike N, Madison, TN 37115
(615) 610-0628musiccitymitsubishi.com/

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Google Reviews

# Summary The dealership consistently earns praise for its friendly, knowledgeable staff who prioritize customer needs and provide transparent, stress-free service across both sales and repairs. Customers highlight the team's professionalism, attentiveness, clear communication, and willingness to go above and beyond to ensure satisfaction.

Jax Price3 months ago

Ronald and Brad made me feel very welcomed upon entering Mitsubishi Motors! I want to thank Ronald especially for the hospitality, the dedication to listening to a customers exact wants, and just making the whole process easy of choosing my new car! He was not only hardworking, but super friendly and attentive. Therefore, he made the whole experience for me stress free. If you’re wanting to get a Mitsubishi vehicle, THIS is the place to go! Don’t go to Carmax or anywhere else. Just come here!

David Coea month ago

My daughter Sophi and I had 1 day to purchase a small SUV. Sourcing that perfect vehicle was no easy feat given minimal prior due diligence at 2 other sales shops and a short fuse. Between inspection on an alternative Mitsubishi w Cole, and an expedited negotiate process after finding that perfect car, we pulled the trigger on a great near new Mitsubishi Outlander! We knew we were in good hands with Jerhiame and team! Brad, you run a great shop! Thank you! Dave & Sophi

Courtney Watson2 months ago

Absolutely a 5-star experience from start to finish! Matt and Shawn and the whole team was professional, knowledgeable, and never made me feel pressured. They made the entire car-buying process smooth, and easy. Communication was great, pricing was transparent, and they truly went ABOVE and BEYOND to make sure my situation worked for me and my family. I highly recommend this dealership to anyone looking for excellent customer service and a stress-free experience! Truly grateful and blessed to have worked with them!

Anna Ray3 months ago

If you want a repair team with experience, up to date knowledge and a heart this is the dealership for you! I will continue to drive pass any other dealers but these guys. Amazing service inside and outside. No matter who helps you, the technicians are friendly, fast and they care about their customers. If Cole is in just know you're getting the absolute best service possible for your vehicle. Even the manager is friendly and nice. These guys will explain everything to you in terms anyone could understand, they won't up charge you or rob you. Best service for your buck! Payment plans are also available if needed.

Jennifer Cartwright3 months ago

I had a very positive experience at Mitsubishi Music City in Nashville and would highly recommend them. I had actually purchased my Mitsubishi Outlander PHEV from a different dealership that was not a Mitsubishi dealer, so this was my first time working with their team—and they made the entire experience seamless from the start. When I first called with my concerns, Logan took the time to really listen and make sure everything was clearly understood. He was able to coordinate with Allstate to address my concerns appropriately and worked through getting items covered, while also ensuring that the repairs included under my remaining Mitsubishi warranty were completed correctly. That level of follow-through and attention to detail made a big difference. Throughout the process, Logan communicated clearly about what needed to be done and kept me informed on what had been completed. It was evident that he takes pride in his work and wants things handled the right way. Kole was also very helpful and friendly at the front desk. He made check-in and communication smooth and was easy to work with, which added to the overall positive experience. Between the professionalism, clear communication, and quality of work, I left feeling confident in the service I received. Logan did excellent work, and I would absolutely recommend this team to friends and family. Throughout the process, Logan communicated clearly about what needed to be done and kept me informed on what had been completed. It was evident that he takes pride in his work and wants things done the right way. Kole was also very helpful and friendly at the front desk. He made check-in and communication smooth and was easy to work with, which added to the overall positive experience. Between the professionalism, clear communication, and quality of work, I left feeling confident in the service I received. Logan did excellent work, and I would absolutely recommend this team to friends and family.

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