Musson Patout Ford
Abbeville, LA
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Google Reviews
# Summary The dealership earns strong praise from most customers for exceptional sales staff who provide personalized service, with particular recognition for going above and beyond to ensure customer satisfaction both during and after purchases. However, one customer reported significant quality control issues, including recurring mechanical problems with their vehicle and unresolved service requests despite multiple shop visits.
They where awesome, great to do business with, friendly people, Jerome was super helpful and friendly customer service was great, Ask for Jerome he will not disappoint you at Musson Patout Ford In Abbeville la
I can’t praise McCall Baudoin enough. The experience I had buying my expedition was so smooth. She made buying a SUV such a pleasure. Went above and beyond helping me understand all the bells and whistles. Even after the sale she continued to help me with my questions as I came across a new challenge. she is quite an asset to your team. I would buy from her again, as well as refer Friends to her as well.
Thank you for always accommodating me. Our travel plans changed at the last minute, and you made sure my vehicle was safe for our trip. We truly appreciate you, Danielle! Y'all are simply the best!
If I could give zero stars I would!!! Bought my Explorer in September 2025 and already had been in the shop at their location twice. Sunroof had to be fixed bc it fell off the track and not even 4 months later, it fell off again. There is a scratch on the back that I’ve asked them to fix twice and they still have not fixed it at either appointment! When we called to make an appointment to fix the sunroof for the second they told me they would call me with an appointment time bc they didn’t have a rental. We have been waiting two months now for that call back!!!!! Had to have the transmission changed already and was told everything was fine with the car and now we’re having to change spark plugs. Do not recommend at all.
My buying experience with Musson Patout Ford was nothing short of excellent. Professional, courteous, and respectful in every way. From Sales Associate Lauren Gaspard and her can do attitude insuring that I got the exact vehicle that I wanted; to Sales Manager Derek Guidry overseeing the process; to Finance Manager Grettle Michel, making sure that all the numbers were correct and completing the process as smoothly and expeditiously as possible. Big thanks to the entire Musson Patout team.
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