Napleton Chevrolet Columbus

Since 2014 I have purchased three vehicles and my extended family four and we all have been very happy. This last time I had Kyle and he was great. Jamie was so helpful setting everything up in my new Equinox. Stefani in financing made it so stress free and Jacquline in service is so nice about answering all my questions. Overall always very happy at Napleton!

I needed to have my oil changed. Dominic found a spot the next day and had the work done before I returned to the dealer. All the crew in maintenance were very pleasant and informative!

I bought a 2019 silverado 1500 lt last summer from this dealer ship. it had 56000 miles on it. with in a month. i had to replace the tourqe converter due to a tourqe converter shutter. even after replacing it. the tourqe converter still shuttered. i took it back to the dealership 3 times. they tell me nothing is wrong when clearly, something is wrong. 3 transmission shops told me replacement of the transmission is the only option and it costs 7000$ . will not ever buy another vehicle from this place again. i will never recommend. and if anyone ever tells me they want to buy a vehicle from this dealership, i will discourage them. This place is not BBB accredited and they falsified the wisconsins buyers guide attached to the vehicle and did nothing to help or support me

Dominic @ Napleton in Columbus Wi was beyond amazing to work with! I purchased a use vehicle for my son and I live an hour away from the dealership. Dom was in constant communication with me on updates of what was going on with my car, I had to return it for some leaking water in the back window and Dom even arranged to have my car picked up and delivered back to my home. (The men that picked up and delivered my car were also exceptional) He/the dealership, went above and beyond for customer service, something that is rarely done anymore and wish they were closer! Well done!!!

Went in for an oil change and tire rotation. Was told they couldnt reset our tire sensors because they were dead and needed to be replaced. Weird, had zero issues before we went there. Once back home my husband was able to get them set to the correct tires, they definitely were not dead. They also told us our front driver control arm was broken and had play in it and we would need an alignment (last alignment was 6 months ago after having front work done) and they said our rear pinion seal was leaking. We took it to a reliable mechanic who confirmed our suspicions... nothing was wrong with our control arm, nothing was out of alignment, and there were no leaks around our rear seal. How many others just agree to these repairs when there is no real problem?