Napleton Chevrolet St. Charles
St. Charles, IL
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Staff members including Joey, Rocky, and Mitch consistently deliver exceptional customer service through their professionalism, product knowledge, and patient, non-pressurized approach to sales. Customers appreciate the transparent pricing, straightforward transactions, and personalized attention that result in positive buying experiences and repeat business.
The best dealership I’ve been to. Everyone was super nice especially Jake and Joey! They were so helpfully and straightforward to get me my new truck. Will be a forever customer.
I was blown away by the service I received from Joey. His professionalism and attention to detail to his job and the customer service was the best I have ever received at any dealership. Joey took the time to go over the whole car with all the bells and whistles and how everything works. This wasn’t just a sale for him it was a connection. Napleton Chevrolet in Saint Charles has given me the best buying experience I could ever have. I love my new 2026 Chevy Trax.
I was researching used cars as they are amazing deals right now! Looking for Genesis GV70’s, Mercedes GMA GLC 250’s, Land Rover Range Rover Evoque and a particular grey on grey Land Rover Discovery Sport at Ed Napleton Chevrolet in St. Charles. It was easy to set up an appointment. My husband and I went this past Saturday and met with Joey. We looked at, I drove and I purchased the vehicle. For the price we did not haggle, it was a steal of a deal! Joey was very knowledgeable even though this vehicle was not his forte! Haha :) being an Italian too, it was a breeze to get into a reporte with him, he is easy to talk too, very polite, friendly, and not pushy like some sales guys! We were at Napleton a total of 3 1/2 hours. If I didn’t hem and haw for an hour or so it would have been shorter. Joey was patient with me! My husband was too, as a matter of fact. He liked the fact we got an amazing price, a decent rate with no money down, and the best part, he ACTUALLY wants to come back to this dealership. Again. I was shocked! We will see you soon Joey for my husbands truck, thanks again!
I had a great experience working with Rocky while buying my car. He was professional, honest, and incredibly helpful throughout the entire process. Rocky took the time to answer all my questions, explained everything clearly, and never made me feel pressured. He made what can be a stressful experience feel easy and enjoyable. I’m very happy with my purchase and would highly recommend Rocky to anyone looking for a trustworthy and knowledgeable car salesman.
Wow! I will definitely be staying with Napleton Chevy in St. Charles. Immediately upon entering, Rocky greeted me and was very welcoming. Mitch also knew exactly why I was there, which vehicle was of interest to me, and what my intentions were shopping for a vehicle. The entire process was hassle-free and to be quite honest, I was placed in the vehicle I’ve always wanted for our family. Rocky and Mitch worked with us to reach an agreement we were comfortable with given our circumstance in the vehicle purchasing area. We already had an appointment at another dealership but quickly realized Napleton was giving us the best deal and we could not walk away. Thank you Rocky and Mitch for everything! Highly recommend!!
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