Napleton Clermont Chrysler Jeep Dodge RAM

I was messaging Napleton Clermont about the inventory in their lot because I travel between Cocoa Beach and Brooksville often to visit family. And Bailey, an office clerk with Napleton reached out and asked if I would like to come in for an appointment on my way back through. I was blessed to walk in the door and then greeted by the most patient and kind salesperson I’ve ever been in touch with, his name was Corey and I met with Corey at 9:30am and I really thought I would just be browsing, but my bucket list dream has always been to buy a jeep wrangler and Corey made my dream possible and I have t been this happy in forever. Between him, the owner of the dealership and Carlos, the floor manager and Holly, the finance manager, my dream became a reality and if you’re looking to deal with honesty and kindness, look no further! Come see Corey and he will work tirelessly to get you in your dream vehicle as he did me! Thank you Napleton Clermont and Corey for putting me in my dream jeep!

I had the pleasure of working with Jen. She was fantastic! We made a deal that made sense to both parties, and I was extremely satisfied with her customer service and how down to earth the was. I also worked with Sal who took care of me as well. Again, he was great. Best car dealership I have ever been to. I will be back.

My experience with my 2026 Dodge RAM LARAMIE I purchased my 2026 Dodge RAM LARAMIE on November 20, 2025, for $89,000.00, excited about my new vehicle. However, on January 7, 2026, a media system update failed mid-process, and the truck shut down and wouldn’t start again. I took it to the dealership, where they replaced the battery—even though it made no sense—and returned the vehicle to me. The next day, the same problem happened again, and the truck had to be towed back to the dealership. I was without a vehicle for days, and it took 13 days before they provided me a van so I could get to work. On February 19, I spoke directly with the dealership director, requesting a full refund and vehicle return, but I was instructed to contact the manufacturer and open a case. Three months later, I still don't have a definitive solution: I've already had to exchange the rental car three times, losing hours of work going to the dealership, and each time I only receive a temporary van, even though the car I bought was a pickup truck. After owning four vehicles from the same group, I am extremely disappointed with how Dodge RAM treats its customers. I no longer trust this truck or the brand. During my last visit to exchange the temporary vehicle, the mechanic working on my truck—even after everything that’s been done—advised me to request a vehicle exchange or a full refund. This experience has been challenging and frustrating, highlighting the importance of responsive support, clear communication, and accountability in customer experience. I’m sharing this to warn other buyers and to open a discussion on how brands can improve post-sale support in critical situations.

Here’s a polished review you could post: ⭐⭐⭐⭐⭐ Outstanding Experience! I recently purchased a 2026 Jeep Rubicon, and the entire experience was exceptional. Brandon was amazing—knowledgeable, professional, patient, and genuinely committed to making sure everything went smoothly from start to finish. I have worked with Bob Barnett in the past, and once again he and his team worked hard to make sure I received the best possible price and deal. Their honesty and dedication are why I continue to return. A special thank you to Megan, who truly went above and beyond. Her attention to detail, responsiveness, and willingness to help made the entire process seamless and stress-free. If you’re looking for a dealership that values its customers and provides outstanding service, I highly recommend this team. Thank you all for making my Jeep purchase such a great experience! — Annie Ragar Gey🚙⭐️⭐️⭐️⭐️⭐️

Very disappointing experience at Clermont Chrysler Jeep Dodge RAM (Napleton). I had a confirmed appointment for Saturday, May 2nd at 4:45 PM for an oil change/service on my RAM ProMaster 2500 (I have proof of the confirmation). I arrived on time at 4:40 PM, only to be told they stop accepting vehicles at 3:30 PM. So why schedule appointments after that time? I had to leave work early to make it, and it ended up being a complete waste of my time. This shows a lack of organization and respect for customers. I will not be returning and do not recommend this dealership. If you offer appointments, you should honor them.