Napleton Honda of Morton Grove

I purchased my new Honda from a different dealership, but I stopped by this location today with a few questions about my vehicle. I upgraded from a 2013 Honda Fit Sport to a 2026 Honda, so there are quite a few new features to learn, and the team was incredibly kind and patient in answering my questions. A few weeks ago, I also came in after picking up a nail in one of my tires. The service department was quick, efficient, professional, and went out of their way to help me. I was leaving the country the next day and had several errands to finish, and Mike was kind enough to arrange a loaner vehicle so I could keep my day moving without additional stress. Between Scotty taking the time to explain features on my new vehicle today and Mike helping me during an unexpected tire issue, a few weeks ago, I felt genuinely cared for. As an added bonus, I even got a complimentary car wash while I was there today. I've been driving Hondas for over 25 years and have always appreciated good customer service. Even though I purchased my vehicle elsewhere, this team treated me like a valued customer and took the time to help. Thank you for the excellent service, professionalism, and kindness. It truly made a difference. Highly recommend!

Yesterday (May 4th) I traded my 2018 Chevy Trax Premier for the new 2026 Honda Passport Trailsport Elite Blackout Edition. I’m very satisfied with my new car. The services at Napleton Honda of Morton Grove was a very smooth process. I am a 50s man with disabilities while my service dog was with me. They were extremely accommodating and supportive of any other concerns. They made everything possible for me. It was an absolute pleasure of doing business with them. I’m looking forward to come back for future services, tune ups, and such for my new car. This is the company that genuinely cares. My dealer Dave was fantastic and my service dog admired him as well. Hats off to the company. Five plus stars!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

It’s been a week since we traded our chevy traverse for a 2026 honda pilot and we can’t be happier. Thank you to Kuya Mario for the inputs and most of all for listening to our concerns. Going to Napleton was the best decision we’ve made. It was a little over our budget but thank you for compromising with our needs. May you help more people and may God bless you always

When I opened the hood later in the day after my oil change to replace the engine air filter, I discovered fresh oil spilled across several areas within the engine compartment This is brand new clean clear engine oil that was spilled around the cap area, no dust dirt etc. This a result of a careless pour and failure to clean the work area. I did not expect this level of carelessness from a Honda dealership service department. Beyond the mess, I am concerned that the spilled oil may have contacted components that could affect the vehicle's performance. Would NOT recommend this dealership, sub par poor service!!

I had an excellent experience working with Holly when purchasing my new 2026 Honda CRV Hybrid. From start to finish, Holly was professional, knowledgeable, and genuinely helpful throughout the entire process. She took the time to answer all my questions, explained the features of the car clearly, and made sure I felt comfortable and confident with my decision. What really stood out was her honesty and no-pressure approach. She focused on understanding what I needed rather than just making a sale, which made the whole experience smooth and stress-free. The process was straightforward, transparent, and handled with great attention to detail. If you’re looking for someone who values customer service and truly takes care of their clients, I highly recommend Holly Abasi. I’m extremely happy with my new CRV Hybrid and appreciate the great service she provided.