NeoClassics
Willoughby, OH
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Google Reviews
# Summary The dealership is praised by customers for its honest, straightforward approach to sales, knowledgeable staff—particularly owners John and Lydia—and hassle-free buying experiences with fair pricing. Buyers consistently highlight the team's integrity, professional demeanor, and willingness to stand behind vehicles after purchase, making the entire process stress-free and efficient.
Great family owned business. John and Lydia were freat to work with. Had to find a vehicle after mone was totaled in a hail storm. Found a beautiful used car at this dealership. Had a problem after I purchased my car and they were very kind and made it right. Prices are also very good.
My Experience with John and the team was as professional as it gets. John was informative, helpful, and most of all honest. As a car enthusiast I can appreciate dealing with someone that knows what their selling and John took it to the highest level when explaining the condition of the car I eventually purchased, and I have owned a lot of classic cars. This wasn’t sales talk, it was passion for what he is delivering to the market. I highly recommend this sales team for anyone who wants the facts about what they’re buying with a no hassle and stress free experience. Sincerely, Mike Sparks
This was the first dealership that actually kept their word about not running my credit through a bunch of different companies, and I truly appreciated that. The entire process was quick, straightforward, and honest from start to finish. A special shoutout to Lydia, who was absolutely wonderful to work with. She was friendly, professional, and made the whole experience stress-free. I've only had my SUV for about two weeks so far, but it's been doing fantastic. Based on my experience, I would highly recommend this dealership to anyone looking for honest service and a smooth car-buying experience.
What can I say? John was/is fantastic. I saw a car I was interested in and gave him a call one evening. One of the wheels was mismatched and John stated he would mail the replacement to me, which he already ordered, since I'm out of state. Upon pickup, the process was smooth. I was thoroughly impressed with his inventory, overall process, condition/pickup for the car and John as a person. I highly recommend if you're in the area, or even a quick day trip drive, to explore his inventory. You won't be disappointed.
Such a great find! John found and posted a beautifully maintained and manicured 2012 Lexus, with low mileage for its age, for the right price! We spotted it one day, test drove it the next day, and were driving away with it the day after that! Super quick and easy process, John and his people were great to work with. Would highly recommend!
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