Franchise Dealer

New Century Mazda

Alhambra, CA

4.8(933 Google reviews)

Brands

Mazda

Contact

1325 W Main St, Alhambra, CA 91801
(626) 654-2465newcenturymazda.com/

Google Reviews

# Summary The dealership consistently earns praise from customers for its honest, pressure-free sales approach and exceptional customer service, with staff members going above and beyond to ensure smooth transactions and resolve issues. The service department is also highly regarded for its diagnostic expertise and thoroughness, while the sales team is noted for listening to customer needs, delivering competitive quotes without hidden fees, and creating stress-free buying experiences.

Patrick Sa month ago

This dealerships' service department is top notch! Borys kept me in the loop and Jeff, the service manger, went to bat for me with a major issue. In fact out of 3 Mazda dealerships, New Century Mazda was the only one to diagnose and then make the corporate suggested fix to my 2023 CX-50 which meant removal of my drivers side rear inner fender panel. They offered me a hybrid loaner for the duration of my repair. That meant a lot to me as we are paying over $6/gal in this part of L.A. Keep this review in mind when choosing your Mazda dealership for service.

Salvi1one G2 months ago

New Century Mazda is the way to go. They are honest and will work with you, if you tell them you don't want something they listen, no pressure. Tell them what you want and they'll try and make it happen. Big thanks to Mark for working with me on getting my new mazda 3, i love it! 🤝

Samar Abdelmagied7 months ago

We had an amazing experience working with Shadi at Century Mazda. He helped my husband and me find the perfect new Mazda just a few days ago, and he completely transformed what is usually a stressful process into something incredibly smooth and stress-free. Shadi was patient, attentive, and genuinely listened to what we needed. He worked hard to get us the best deal and made us feel comfortable every step of the way. We absolutely love our new car, and we truly appreciate how accommodating and honest he was throughout the entire process. We’ll definitely be recommending Shadi to all of our friends and family. He’s simply a kind, trustworthy guy who goes above and beyond for his customers! I would give more stars if I could 😊😊

Barbara Llamas2 months ago

Had a great experience purchasing my Mazda CX30 at New Century Mazda in Monrovia. Blayke Rifley was the most helpful salesperson. She was very kind, friendly and knowledgeable about Mazdas. She went above and beyond to make sure our car purchase went smoothly.

Sung Chung3 weeks ago

​I recently leased a 2026 Mazda CX-90 from New Century Mazda, and I highly recommend working with Thomas Vong. ​My process started by texting several local dealerships for quotes. While another dealer ultimately offered a price that was $8/month lower, their tactics felt a bit fishy and untrustworthy. Thomas, on the other hand, gave me a straightforward, competitive quote right from the start, so I made an appointment with him. ​When I got to the dealership, Thomas was incredibly friendly and professional. However, during the paperwork process, there was a miscommunication regarding how a rebate was being applied by the finance department. Feeling frustrated and like the numbers weren't lining up, I decided to walk out. ​What earns this review 5 stars is what happened next. After I got home, Thomas texted me to clarify the breakdown and explain the lease pricing clearly. Once we cleared up the misunderstanding and I cooled down, I agreed to take the deal. I told him I’d come back in a few days, but Thomas went the extra mile and offered to deliver the vehicle to my house that exact day even though his shift was already over! ​If you want a straightforward deal with no hidden add-ons, go see Thomas Vong. What they quote you is what you get, and he truly cares about customer service.

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