Newton Ford South
Shelbyville, TN
Brands
Contact
Google Reviews
# Summary The dealership receives overwhelmingly positive feedback regarding its sales experience, with customers praising the knowledgeable and friendly sales staff, transparent processes, and smooth purchasing transactions across multiple visits. However, one customer reported a significantly negative service department experience involving costly repairs that failed to resolve issues and were later found to contain quality problems such as loose bolts and oil spills.
Newton Ford South was great! Helped with my trade and purchase, made the whole experience pain-free and I couldn’t be happier with my new hybrid and the process! They’re the best!
Couldn’t ask for a better car buying experience. Logan, our salesman, was pleasant and friendly. He was never pushy. He was very knowledgeable and professional. His communication via text was prompt.
My 90 year old father and I traded for the Ford Maverick at Newton Ford I Shelbyville this past week. John Booker, the manager and Miroun were just the best. The finance guy was so great and helpful with my dad. At 90, he's purchased several Fords and he was more than thrilled with how easy the process was. We had a wonderful experience. Please make the trip to Newton Ford if interested. It will definitely be worth it.
I recently bought a truck from Newton and I cannot recommend them enough! Blake made the entire process easy and personable, and was transparent the entire time. I will 100% be recommending him, and Newton as a dealership to any friends or family in the market for a Ford. Thank you Blake, thank you Newton Ford!
I had my car fixed at this dealership, and unfortunately, my experience has been nothing short of frustrating. Initially, I took my car in for repairs, knowing that my warranty would be difficult to work with. Despite this, the service representative assured me that they would handle the issue. In the end, I ended up paying nearly $2,000 for repairs, but my car is still having problems. A few months later, my car broke down again, so I took it to another mechanic to diagnose the issue. Upon inspection, I discovered that the repair work done at this Ford dealership was subpar—several bolts were either missing or loose, and oil was spilled all over the engine. This was completely unacceptable, especially considering the amount of money I paid for repairs. When I reached out to the person who had helped me originally, I was told that there was nothing they could do since I was now in a different state. It's incredibly disappointing to know that the dealership was aware of the issues from the beginning and still proceeded with a costly fix that clearly didn't address the real problems. I’m left with a car that still isn’t fixed, more money out of pocket, and a sense of being taken advantage of. I expected much better service, especially considering the amount I spent. It's unfortunate that the dealership chose not to take responsibility for the poor quality of their work. I would not recommend this service to anyone based on my experience
Get anonymous quotes from Newton Ford South
Submit your car request anonymously — Newton Ford South and other dealers in Shelbyville, TN will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us
