NextGear Motors
Raleigh, NC
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Google Reviews
Customers praise the dealership for its transparent, customer-focused approach and knowledgeable staff who prioritize finding the right vehicle over making a quick sale. Multiple reviewers highlight the professionalism and patience of the sales, finance, and administrative teams, with many noting they felt no pressure throughout the buying process and experienced exceptional customer service.
I had an excellent experience working with this dealership. The entire team was transparent, knowledgeable, and genuinely focused on helping me find the right vehicle rather than simply making a sale. UT was my sales representative, and his expertise really stood out. You can tell he's passionate about cars and takes the time to answer questions thoroughly and honestly. The finance manager was equally impressive. He was welcoming, patient, and did a great job explaining the numbers in a way that was easy to understand. He made the entire process straightforward and stress-free. What stood out most was how comfortable and confident I felt throughout the experience. I never felt pressured, and the team truly had my best interests in mind. I highly recommend them to anyone looking for a vehicle and a dealership they can trust.
Nextgear helped us secure 2 new esprinter vans. Tony, Kian, David made the whole process a breeze. Great units
My experience at Nextgear Motors in Raleigh, NC was nothing less than phenomenal! My initial contact with the sales representative, Mario, was warm, welcoming, and reassuring that he was wholeheartedly there to ensure he fit me with the right car for me. He was most helpful, knowledgeable, attentive, transparent, and patient. Dave, my paperwork specialist, how can I thank you for turning such a dreaded and tedious process into something fun and exciting! You are detailed, organized, thorough, friendly, and very courteous. Tony, my financial guru, your customer service is positively beyond reproach! Your unwavering willingness to work within your customers financial means speaks volumes! You made this process seamless and stress-free with your exceptional communication skills, friendliness, and professionalism. Your swift and magical way with working those numbers assured I drove away in the car of my dreams, and for that, I am forever, a loyal customer and will bring all family and friends to NextGear Motors for all future car buying needs! I cannot speak highly enough about my entire experience with this car dealership. The words, thank you, do not begin to express my gratitude, for it is beyond words. I not only highly recommend.NextGear Motors , I strongly encourage you visit this dealership first!! Your loyal customer, Angie
Just purchased a range Rover for my wife. This place was simply amazing with the courtesy, the professionalism and the non-pushy salesperson (Jessica) and financial department. Before I even left I was literally looking for a car for my daughter. Even the owner asked me if we were comfortable with the process and how everything was going. Excellent place of business. Will be looking in the future to purchase more vehicles.
I'd like to take the time out to recommend stopping in at Nextgear Motors if you're in search of a used automobile. I have never had an experience with a used car dealer that had such a commitment to customer satisfaction from start to finish! I originally came in for a tesla purchase. Although they encouraged that purchase they didn't press me to stick to that particular car and supported my decision to move forward with cheaper purchase. But here's where they earned my respect. I drove off the lot after signing and realized there was an issue. Not only did they attempt for days to repair in-house they didn't quit but made the decision to send it to the dealer for repair. I can't say this will happen in every case because this is a business. It's the fact that they are willing to. Each vehicle has car fax provided and each sale is an honest sale. A big shoutout to my sales rep Jess who's an absolute sweat heart but she's gonna shoot it to you straight, "this purchase is about you and not anybody else" . Kian whom I believe was the sales lead that finalized the sale was cool and down to earth. He was patient and considerate even when it got down to signing. Not one moment did i feel RUSHED! and lastly ALi in the title department, he was my point of contact the entire time nextgear and volvo had my vehicle. I know i got aggravating at times 🤣 but ALi remained professional and patient even texting the evening of pickup to ensure the vehicle was running well. Man you guys are awesome! I pray that business continues to prosper and grow as much as you'd like to see it grow. Respectfully, DJ. 2018 volvo xc90
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