North Bay Mitsubishi

We thoroughly enjoyed our experience at Mitsubishi. We dealth with Tania at the North bay location. She made us feel special and treated us like family. Thank you so much for a smooth transition into my new car.

North Bay Mitsubishi has the best service I have ever experienced. They turned a problem into a good experience. Gina, sweetheart, you are the best. It is always a good experience seeing you. Thanks Thania, too.

We brought our vehicle to Mitsubishi to discuss a trade-in after finding a vehicle that suited our family’s needs. Before going, we had it fully inspected by our trusted mechanic (26+ years in the industry), who is well known in the community for his honesty and integrity. He confirmed the vehicle was in great condition and ready for trade-in. We had already received $7,000 trade-in offers from two other dealerships. Mitsubishi claimed there were multiple issues with the vehicle and offered us only $3,500. If they simply wanted to offer less, that’s their choice. But claiming problems that aren’t there to justify such a low offer felt misleading and frustrating. Thankfully, Savage Ford in Sturgeon Falls treated us with honesty and gave us a fair trade-in value. We love our new vehicle and appreciate working with a dealership that values transparency.

Outstanding Service – Truly Grateful! I want to give a big thank you to Mitsubishi North Bay, especially the service department. Their service was absolutely amazing, and the people there are extremely kind and helpful. I live in Timmins, where there is no Mitsubishi dealership. My car had a rear wheel bearing issue, and I contacted multiple dealerships both in town and out of town. I also called Sudbury, but they told me that unless I brought the car there, they could not help me with the warranty at all. When I contacted Mitsubishi North Bay, the experience was completely different. I didn’t even ask about warranty at first. The lady in the service department asked about my car’s mileage (around 90,000 km) and immediately took the initiative to help. She was incredibly polite, professional, and caring. She told me that since my car is under warranty, they would provide the part for free and allow me to get the repair done locally in Timmins. She even explained that they would coordinate and take care of the payment with the local shop. This saved me a lot of time, stress, and money. I have tried many dealerships before, but this level of honesty, support, and customer care is rare. Mitsubishi North Bay truly went above and beyond. Highly recommended dealership. Thank you again for the amazing support! 🙏

North bay Mitsubishi Service Department is the greatest. Gina always comes through with the best customer service. In a pinch she always helps you out quickly and efficiently. She has helped me with my Outlander with little or no notice when needed. Don’t know what they would do without her. Thank you for today Gina. David