North Coast Mitsubishi Akron

The customer service experience provided by Brooke Norman and her team was BEYOND exceptional! This was my first time purchasing a vehicle out of state, so naturally I had quite a few questions and concerns. From start to finish, Brooke assisted me with care, kindness, professionalism, and reassurance every step of the way. The buying process was incredibly quick and easy, and she made what could have been a stressful experience feel smooth and exciting. I left the dealership feeling nothing but confidence and excitement in my new vehicle. Thank you for truly going above and beyond to make this such a great experience! The trip ended up becoming a memorable family day trip, and driving home in my new car made it even more special.

I was incredibly lucky to be contacted by Corey, who was amazing from our very first phone call all the way through to the moment I drove off in my new vehicle. He made the entire process unbelievably painless compared to my past experiences. I’ll be returning to him in the future and will gladly recommend anyone to him and the entire team. I was there until close last night, and by the end it genuinely felt like I was just hanging out with friends. Highly recommend!

Overall a super positive experience today. Dealt with Quaylin for looking at the car and getting information. He was very helpful and accommodating to any questions that were asked. Very personable and made the car buying experience enjoyable. The only reason it was bumped down to 4 stars was due to a finance manager coming back with a loan amount higher than the list price of the car when I was doing a doing a down payment of 40% of the car. He had added on a massive warranty without disclosing the base financed amount and only provided it after multiple minutes of talking back and forth. Edit: Probably the worst post purchase customer service I’ve ever had. I was promised a 2nd key 4 days after the car purchase. I had to reach out multiple times over 3 weeks to get them to give me contact information for an outside service. That service has also been over a month of having to reach out for no resolution. I’ve had multiple calls/timelines set by the dealership and key company that have passed with no communication. So now we are almost 60 days out from purchase where I cannot even get a call back from North Coast, even when they set the time of the call.

I just purchased a 2025 Jeep compass which was the third vehicle that I purchased from North Coast. They are very professional and very easy to deal with and go out of their way to make sure you’re satisfied. I recommend this place to everybody.

We searched and searched for a good deal. Came across a like new Chevy Equinox at North Coast Mitsubishi. Called in and spoke with Corey Logan, he took great care of us from there! Very efficient, kind and professional. This was one of the best buying experiences we had. Everyone was friendly and they absolutely work with you until you are happy. Highly recommend, call Corey Logan!