Franchise Dealer

North Penn Volkswagen

Colmar, PA

4.6(984 Google reviews)

Brands

Volkswagen

Contact

165 Bethlehem Pike, Colmar, PA 18915
(215) 822-1361northpennvw.com/

Google Reviews

# Summary The dealership receives consistently high praise for its sales staff, customer service, and transparent business practices, with multiple customers highlighting positive experiences and naming specific employees for their professionalism and attentiveness. However, one customer reported dissatisfaction with service department work quality, claiming a $2,000 repair for a head gasket issue was not completed properly.

Jennifer Hirsch2 months ago

Amazing! This is my second car I have purchased here. Antonio knocked it out of the park finding the car I was looking for. Great price, wonderful service. I’ll be back in 3 yrs.

Kee7 months ago

Because I have a old car maybe they don't want to spend time doing quality work. Of the several things I paid to have repaired one of them which is head gasket still leaking oil from the sides and bolts that hold the valve cover. My bill was roughly 2k. Better i had do it myself to get the same results and cost me less. I know it's leaking because I wiped it with a tissue and more oil leaked through. These days it's hard to find honest workers everywhere.

T. H.3 months ago

I recently brought my vehicle to Volkswagen at North Penn for an inspection after purchasing it from Enterprise, and I had a great experience. Even though I arrived about an hour and a half late, the team was incredibly accommodating and still managed to fit me in without any issues. The staff was friendly, professional, and very patient throughout the entire process. What really stood out to me was the level of transparency—they even sent me a video walkthrough of my car while explaining their findings, which I thought was a great touch. Overall, the service was efficient, informative, and customer-focused. I truly appreciate how well they handled everything and would definitely recommend them to others.

Howard G Patton2 months ago

Just purchased a previously owned Passat and I couldn’t be happier about my buying experience at North Penn Volkswagen! Excellent, top tier, customer service from beginning to end! Fang greeted me immediately upon arrival and made for a truly satisfying purchase experience. Straight forward, no nonsense shopping at this dealership! From Sales, Finance to Service, the staff here made what can be a daunting task, a pleasant experience! Kudos to Fang and the whole team!!

Naeem Crawley2 months ago

I dealt with Fang and Jacob. Thank you for such a great experience. Service was exceptional. They assisted me with my purchase. I did not feel any pressure and they were very attentive with listening to what I wanted. The atmosphere was welcoming and the transaction was transparent. Thank you guys again!

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