North Star Buick GMC

Purchase my 2024 canyon here new. Take it in for routine oil changes. Have always been greeted with professional service. Had a warranty issue with a trim piece Nothing to do with a dealership. A defective part from GM. They took care of it. Gave me a ride to work while they had the vehicle and pick me up at the end of the day. It pays to be nice and say hello and have a good day. You get treated the way you treat people. The entire staff has been helpful and friendly each time. Highly recommend for a new purchase and a dealer based service.

Went here with the hopes of driving off in a new GMC however they conveniently sold the car I wanted before we got there. Josh was very helpful and got us into a new to us vehicle with very low miles but way above the price range we had set. I'd suggest take at least 5k for a deposit and make sure your credit is good.

So I would like to give a shout out to John in the parts department. When it comes to dealing with things that break or go wrong I immediately go to the worse case scenario. When I called him today I stared off my conversation calm, but I ended up crying while on the phone with him. He was so very nice to me and treated me with respect and kindness. He helped me out and made everything work out for me. So excellent customer service from him and the comment he made when I was crying was so nice and I will never forget it. Thanks for being kind and helpful!

We just purchased a new Envision and traded our Buick regal. Dan is the best sales man to work with. He was very patient and answered all our questions. He was great about trying to be unbiased and showing us the cars we asked about and then showing a few others. He even went out of his way to help when we left a favorite cd in the old car and retrieved it for us to come get it. Great customer service and their service team is great, never have any issues scheduling an appointment with our other vehicles.

I would give less than one star. We bought our Yukon 2021 brand new and had nothing but problems with it since day one. we had the car just a few months and around 8,000 miles we had to have the whole top of the motor replaced. And many more issues since then. The most recent problem he had is the whole entire sunroof started leaking out of all of our lights seatbelts everywhere and it was not just a few drips. Water was spewing out of everywhere. It’s creating mold in my car and you can smell it when you open the door. I am extremely allergic to mold. I get shots once a week for my allergies cause I’m severely allergic. I brought this to the attention of the dealership and they told me there’s nothing they can do other than detail it. This does not sit well with me considering it’s now a health issue. This is the feedback I got from the service manager and also the GM manager. Not to mention the water is all through my electrical system. I will be contacting BBB and also higher levels.