Franchise Dealer

Northland Auto Chrysler Dodge Jeep - Ram

Humboldt, IA

4.6(13 Google reviews)

Brands

ChryslerDodgeJeepRam

Contact

511 10th Ave N, Humboldt, IA 50548
(515) 332-2222northlandhumboldt.com/

Google Reviews

# Summary The dealership receives praise from most customers for responsive ownership, honest dealings, professional service staff, and willingness to accommodate customer needs, though one customer reported significant quality control and follow-up issues with a golf cart purchase and accessories. The business appears to excel in communication and post-sale support when customers have positive experiences, but inconsistency in product quality and fulfillment of promised replacements has created at least one severely dissatisfied customer.

Megan Secora year ago

On behalf of myself and Soldier Creek Winery: Katie and her team in the Vinyl department did AMAZING work on our Vin Van, we were pleased with the process from start to finish. They accommodated our strange timeframes and went above and beyond. Cannot recommend them enough! 10/10, πŸ‘πŸ»πŸ‘πŸ», πŸ₯‡

Jacob Gerber11 months ago

Preston the owner is great to work with! Great communicator and most importantly honest as he does what he says and keeps his promises. He answers all my questions in a timely manner and continues to help me even after purchasing a vehicle from him. I highly recommend when looking for next vehicle!

Justin Tigges11 months ago

Horrible service . Bought a new evolution classic 2 golf cart . Inserts on rims were scratched and dinged along with rims . They put new rims on with no inserts said they would warranty the inserts and send me new one . Got β€œnew ones” back with half new and rest the old scratched ones . Again he said he would get me new ones . On way home , stopped in odebolt and found out my club cover was tore in 3 places already and the club cover only had 1 bolt with a nut on it . Lost 1 the bolts on way and other 2 were loosely stuck through hole s . Bought cooler and club/ball washer , they finally got them to me with no nuts or bolts to attach to the golf cart . My back rest of seats bolts were all loose and almost falling out . My basket racks bolts only has 1 with a nut on it , rest are freely loose in holes . Found bolts not tight that tighten my frame from the roof to the front of the golf cart . Windshield wasn’t tight on the frame . Have asked numerous times when the will get my inserts and no answer . Finally got my club cover after 4 months . Paid for all my accessories and they are still sending me a bill . In my opinion . This place is a joke ,

Paul Hoogendoorn3 years ago

We called on short notice to have the service department try to find why the vehicle was shaking. We were a few hours down the road on a long road trip and trying to get ahead of a blizzard. The staff was incredibly friendly and helpful in diagnosing the problem and giving the confidence to continue our journey. They had a lounge area for the kids to play while the vehicle was being worked on, which was very much appreciated. Highly recommend!

Dr. Chad Johnson3 years ago

Great showroom, Chris was a great rep, very professional, and the owner made things right so that the deal was honest and fair. I drove from 2 hours away, and they were quick and easy to work with, and had TREMENDOUS follow-up. Thanks, Northland!

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